Libby Hancock Email & Phone Number

Cleveland, Ohio, United States

• In charge of the company website and social media accounts
• Collaborates with with SMEs to create technical content, blog posts, and press releases
• Drives lead generation through blogging, social media, Constant Contact email campaigns, and Google Ads
• Manages a content calendar and project deadlines
• Coordinates outreach, including scheduling and budgeting for trade shows, conferences, and meetings
• Design and update flyers using Canva

• Collaborated with project teams and center stakeholders to create and execute communications plans
• Co-managed a team through redesign of the internal GRC OCIO website
• Lea monthly IT POC (IT Point of Contact) operations forums to keep OCIO stakeholders informed of upcoming initiatives and projects
• Represented the GRC OCIO at bi-weekly agency level meetings with the Agency Office of Strategic Communication Committee (OSC2).
• Informed the Center about ongoing IT project… Show more
• Informed the Center about ongoing IT project impacts using a variety of channels – Inside Glenn, AeroSpace Frontiers, the GRC OCIO website, IT POC group, targeted emails, and presentations

Indianapolis, Indiana

• Co-chaired a five-person committee through planning and promoting the first YMCA World Fest on Monument Circle (approx. 1,000 in attendance) while staying within $13,500 budget
• Promoted the World Fest by collaborating with association marketing team to create communications plan, press releases, promotional flyers, banners, and tri-folds
• Planned internal events for around 300 employees – this included researching vendors and negotiating food and venue contracts
• Created weekly… Show more
• Created weekly social media posts on Facebook and LinkedIn to promote open full-time job opportunities (reaching around 900/week)
• Planned and composed monthly employee newsletter for around 2,800 readers using Delivera Show less

Indianapolis, Indiana Area

• Discovered customer needs and made advertising suggestions based on available offerings
• Addressed product concerns and objections
• Supported business owners through profile creation process to better tell their story
• Promoted within department after five months based on sales results and relationship management skills

Indianapolis, Indiana Area

• Sold multi-year memberships
• Provided phone support to members leaving reviews and researching companies to hire
• Used company CRM software (Salesforce) to update customer records and track interaction history

Indianapolis, Indiana Area

• Managed 20-50 volunteers weekly and up to 200 at special events
• Created promotional materials used in volunteer retention and recruitment
• Instituted and organized appreciation event to aid in volunteer retention
• Evaluated company needs and initiated use of Volgistics (a volunteer management software)

Indianapolis, Indiana

• Planned academic calendar and course schedules for business and communications students
• Coached around 30 students per semester in effective time management and study techniques
• Assisted with creation of promotional materials for the business and communications degree programs
• Promoted school at external events (college fairs and conferences)
• Met with parents to explain program details

Master Of Business Administration - Mba

Activities and Societies: Graduated in top 15% of the class, member of Golden Key and Beta Gamma Sigma (BGS) International Honor Societies.

Bachelor’S Degree, Communications

Graduated in top 20% of class after only three years of study. Received Arnold Fletcher Award for excellence in non-traditional learning.