Eli Hernandez Email & Phone Number

Foster City, California, US

Responsible for integration and adoption of Exabeam platform into customer environment. Handle more than $11M ARR across multiple regions in the Americas. Provide post sales support to include customer resolution, incident management, break-fix resolution and customization of platform. Over 95% customer renewal rate year to year.

Developed publishing principles for reference architectures (RA) and security design patterns (SDP) rooted in Zero Trust (ZTA) principles, Trusted Internet Connection 3.0 (TIC 3.0) standards, and NIST Cyber Security Framework (NIST CSF) to provide capabilities to protect and defend VA assets Led/mentored team of four personnel in planning, developing, and.

Colorado Springs, CO, US

Grew program 2.7 FTE over 50 months increasing workshare to deliver new cybersecurity capability and ensure coverage of duties over all NIST Cybersecurity Framework areas. Cybersecurity Subject Matter Expert; designed cybersecurity architecture by maximizing resources to deliver secure software capability to customer for new C2 training platform.

Colorado Springs, CO, US

Sr. Operations Manager; led company’s largest program (35 FTE); worked with recruiters and contract partners to maintain staffing ~95%; increased FTE by 9 making company largest teammate Sustainment Lead (Product Level); Led 12-member team in sustainment, compliance, authorization of multi-million dollar, mission-critical missile defense test system.

Huntsville, AL, US

Managed cybersecurity strategy execution for $500M services portfolio/36 accreditation packages, leading 30 direct report personnel in five geographic locations to deliver cybersecurity services for 300+ global sites/15K+ endpoints to secure missile defense operations; protected against 100+ daily attempted intrusions and maintained threat surface to a.

Randolph AFB, TX, US

• Advised and assisted directors in developing and tracking strategic objectives to improve operations and increase efficiency.
• Managed cross-departmental teams in the review and development of major agency processes to identify deficiencies and recommendations for improvement.
• Led multi-agency team in review of U.S. Air Force training flying hours program that resulted in improvements in flying training processes and funded requirements for improved tracking on next- generation pilot trainer.
• Developed metrics for improved tracking and development of strategic objectives and process improvement in the agency providing directors tools to improve informed decision-making.
• Chaired working group council that developed techniques and tools to simplify process improvement and encourage informed decision making for Air Force-wide deployment.
• Co-Chaired working group council that led to creation of strategic innovation cell that saw over 1,000 submissions and recommendations for improvement in its first year improving areas of: quality of living, morale.

• Supervised 8 personnel in the execution and delivery of cybersecurity elements to provide defensive cyber operations to 40+ global sites supporting U.S. Special Operations, availability rate of 99.9%.
• Oversaw internal review of security controls cybersecurity compliance boosted 21%.
• Supervised vulnerability management program that mitigated more than 620,000 vulnerabilities,maintained a week to week average of 2.9 vulnerabilities per host.
• Developed requirements and contracted delivery of new $1M Security Information and EventManagement tool to improve enterprise network security monitoring.
• Coordinated strategic communication outreach to local community to provide education on bestcyber practices and effective cyber hygiene.
• Ensured protection and delivery of classified network services to support agency operations.

• Oversaw program protecting and providing critical communications equipment in austere environment, ensured secure communications across theater of operations with zero loss of equipment accountability.
• Developed plan to transition operations from Afghanistan to a more stable environment without disruption of service to customers in less than six months.
• Trained and supervised team members and conducted bi-weekly meetings to keep team members informed of requirements.
• Provided on-call support for all customer elements on an as-needed basis to ensure communications security continuity of operations.

• Devised accreditation strategy that resulted in delivery of next-generation recruiting system ensuring the protection and storage of over 1M U.S. Air Force recruit records; compliant with HIPAA, Privacy Act, and DoD.
• Advised communications director on agency policy and directives to secure the enterprise and provide secure services to more than 30 regional recruiting hubs.
• Managed review of agency cybersecurity processes to improve service delivery and customer satisfaction. A major achievement was improvement of time required for user vetting by 67%.
• Ran agency program for Public Key Infrastructure to provide email and device security for more than 300 agency organizational mail accounts and over 1,000 network devices and servers.

Randolph AFB, TX, US

Master Of Business Administration (Mba), Business Administration And Management, General

Lean Six Sigma Black Belt, Process Improvement & Strategic Management

Bs, Management Information Systems, General

Lss Green Belt