Eliska Hesova

Eliska Hesova Email and Phone Number

VP Revenue and Business Development @The Maho Group @ Sonesta Resorts Sint Maarten
Eliska Hesova's Location
Sint Maarten, United States
Eliska Hesova's Contact Details

Eliska Hesova work email

Eliska Hesova personal email

n/a
About Eliska Hesova

With over two decades of dedicated service in the dynamic hospitality industry, I've had the privilege of building a global career across diverse departments and product levels. My journey has been defined by the pursuit of excellence in revenue, distribution, sales, and marketing strategies for hotels and resorts.My areas of expertise include:Room Revenue Management: I specialize in optimizing revenue through innovative solutions and technology, ensuring that every room counts.Pricing and Distribution Strategies: Crafting effective pricing and distribution strategies to maximize profitability.Pre-Opening and Product Repositioning: Guiding successful pre-opening launches and revitalizing existing products for enhanced market positioning.Contract Negotiations and Business Analysis: Proficient in negotiations and skilled at conducting insightful business analysis.Market Trends Research and Co-op Marketing: Keeping pace with market trends and leveraging cooperative marketing initiatives.Content Management and Global Networking: Managing content effectively and building a global network.Sales and Marketing Strategy: Tailoring strategies to diverse business segments, driving revenue growth.All-Inclusive Resort Environment: Expertise in the unique challenges and opportunities of the all-inclusive resort sector.Team Development and Training: Passionate about nurturing talent and building high-performing teams.Customer Service and Client Communication: Committed to exceptional customer service and effective client communication.I firmly believe in the power of common sense, open communication, and proactive thinking as pivotal elements for long-term success in our ever-evolving industry. Let's connect and explore new possibilities in the world of hospitality.

Eliska Hesova's Current Company Details
Sonesta Resorts Sint Maarten

Sonesta Resorts Sint Maarten

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VP Revenue and Business Development @The Maho Group
Eliska Hesova Work Experience Details
  • Sonesta Resorts Sint Maarten
    Vp Revenue And Business Development
    Sonesta Resorts Sint Maarten May 2019 - Present
  • Sonesta Resorts Sint Maarten
    Director Of Revenue And Business Development
    Sonesta Resorts Sint Maarten May 2014 - Apr 2019
    St. Maarten - Caribbean
    In my role as senior executive reporting to The Maho Group's President & CEO, I managed Sales, Marketing, Reservations, Revenue Management, and product development. I also handled Public Relations and Social Media for Sonesta Resorts in St. Maarten, while exploring new business opportunities.Key Achievements:Transformed two properties into St. Maarten's first all-inclusive resorts, creating new business prospects.Successfully repositioned and sold a 4-star, adults-only resort after renovation.Established charter operations across South America, the Caribbean, and Canada.Launched a new property, effectively targeting key markets.Defined key selling points and crafted a compelling marketing message.Reorganized and expanded the sales and marketing team and centralized reservations for improved efficiency.Integrated all three resorts into the Sonesta Travel Pass Loyalty program, a first for Sonesta International properties.Enhanced press coverage through collaboration with The Maho Group's PR company.Developed a strategy for business continuity and disaster recovery, including supporting materials.Implemented detailed reporting and customer data collection processes.Introduced online reputation management and internal surveys.Main Responsibilities:Provided leadership to Sales & Marketing, Revenue, and Reservation Managers, along with external representation agencies.Prepared annual budgets and Sales & Marketing plans.Formulated effective pricing strategies and sales policies.Negotiated and managed key account contracts.Continually sought new business opportunities.Collaborated with the executive directors board on new projects and developments.Worked closely with tourism authorities to promote the destination.
  • Sonesta Resorts Sint Maarten
    Director Of Revenue
    Sonesta Resorts Sint Maarten Jan 2011 - Apr 2014
    St. Maarten, Caribbean
    I was in a position reporting to the VP of Operations and General Managers, with a focus on Reservations and Revenue Management.Key Achievements:Successfully switched over to and established a new, centralized PMS system.Implemented two-way interface connectivity between the PMS and external channels.Introduced a channel manager system for efficient channel management.Centralized the reservation department and call center operations.Restructured and implemented effective pricing from EP to AI and distribution strategies across all markets and channels.Achieved double-digit RevPar growth in three consecutive years.Main Responsibilities:My primary responsibility was to maximize RevPar for Sonesta Resorts in St. Maarten through the implementation of effective pricing, distribution, and sales strategies.I managed the central reservation department, ensuring its smooth operation.I was also responsible for maintaining and updating the CRS, PMS, and OTA extranets with inventory and pricing information.
  • The Maho Group
    Senior Executive Board Member
    The Maho Group Jan 2011 - Present
    Sint Maarten
  • Prostě Srdcem
    Therapist
    Prostě Srdcem Nov 2022 - Present
  • Mamaison Hotels & Residences
    Director Of Revenue
    Mamaison Hotels & Residences Jul 2009 - Jan 2011
    Prague, The Capital, Czech Republic
    Position reported to Regional Director and was directly responsible for maximizing RevPar for all Prague properties through effective pricing strategies and yield management decisions.Portfolio included 3 upscale properties-Mamaison Hotel Pachtuv Palace, Mamaison Hotel Riverside and Mamaison Residence Belgicka.Main duties and achievements included: • Establish and execute effective pricing and distribution strategy• Prepare forecasts with 3% accuracy, budget and daily/weekly/monthly reports • Review individual, group room rate and conference room pricing• Analyse and establish revenue displacement and overselling strategy• Maintain and update CRS, PMS and OTA systems• Find new ways and identify additional revenue potentials• Monitor market trends and competitive sets and adjust according to conditions• Oversee central reservation department for Mamaison Hotels and Residences• Work closely and support VP of Revenue and Distribution on new projects and developments• Implement and maintain the hotel revenue optimization system-(IDEAS) and CRS system-(Synxis)• Set up of two way interface and system connectivity.• Switch over and set up of new PMS system
  • Instituto Heslington
    English Second Language Instructor
    Instituto Heslington Sep 2008 - Mar 2009
    Tehuacán Area, Mexico
    During a hiatus from the hospitality industry, my goal was to learn Spanish and immerse myself in other cultures. I seized this opportunity to engage with Instituto Heslington, a private English school offering three distinct education programs tailored to small groups and individual students across various age groups and proficiency levels.During my tenure, I assumed the role of an instructor and successfully facilitated the completion of five courses encompassing three different proficiency levels. This endeavor involved a total of 50 students, and I am pleased to report that participants achieved an impressive average score of 89% on their final exams.This experience allowed me to expand my horizons, both in terms of language acquisition and gaining valuable insights into the field of education. It was a rewarding break that enriched my understanding of different cultures and educational methods.
  • Library Hotel Collection
    Director Of Revenue And Distribution
    Library Hotel Collection Jul 2005 - Jul 2008
    Greater New York City Area
    In this role, I reported to the VP of Sales, Marketing & Revenue and held the responsibility of optimizing RevPar through the implementation of effective pricing strategies, yield management decisions, and channel distribution.
  • Aria Hotel Prague
    Front Office Manager, Revenue Manager
    Aria Hotel Prague Jun 2003 - May 2005
    Prague, The Capital, Czech Republic
    I had the privilege of working at The Aria Hotel, which is part of the Library Hotel Collection in New York. This luxury 5-star boutique property is renowned for its unique musical concept and received the prestigious distinction of being ranked number one in the world by Traveler's Choice on Trip Advisor for multiple years.In this role, I reported to the General Manager and played a pivotal role in the pre-opening setup and the efficient management of the front office team, which encompassed bellmen and reservations.Position reported to General Manager and was responsible for pre-opening set up and effective management of front office team, including bellmen and reservations.
  • Hotel U Zlate Studne 5*
    Front Office Manager
    Hotel U Zlate Studne 5* Sep 2000 - Aug 2002
    Prague, The Capital, Czech Republic

Eliska Hesova Skills

Social Media Training All Inclusive Resorts Revenue Analysis Hospitality Hotels Yield Management Resorts Hospitality Industry Hotel Management Management Hospitality Management Tourism Front Office Rooms Division Marketing Strategy Pre Opening Property Management Systems Sales Marketing Pricing Strategy Foreign Languages Common Sense Distribution Strategies Language Teaching Product Development Web Content Writing Team Leadership Contract Negotiation Revenue Forecasting Content Management Teaching English As A Second Language

Eliska Hesova Education Details

Frequently Asked Questions about Eliska Hesova

What company does Eliska Hesova work for?

Eliska Hesova works for Sonesta Resorts Sint Maarten

What is Eliska Hesova's role at the current company?

Eliska Hesova's current role is VP Revenue and Business Development @The Maho Group.

What is Eliska Hesova's email address?

Eliska Hesova's email address is eh****@****mac.com

What schools did Eliska Hesova attend?

Eliska Hesova attended Saint John's University, Hsmai, Hunter College, Szs J. Hradec.

What are some of Eliska Hesova's interests?

Eliska Hesova has interest in Traveling, Education, Animals, Photography, Music, Running, Disaster And Humanitarian Relief, Language Study, Swimming, Animal Welfare.

What skills is Eliska Hesova known for?

Eliska Hesova has skills like Social Media, Training, All Inclusive Resorts, Revenue Analysis, Hospitality, Hotels, Yield Management, Resorts, Hospitality Industry, Hotel Management, Management, Hospitality Management.

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