Erin E. Hildmann Email and Phone Number
Influential professional with experience leading teams, developing and maximizing systems, and creating positive customer engagement and retention. Values integrity, personal responsibility, collaboration, positivity, and trust. Relevant SkillsCommunicationCommunicates with a clear understanding of audience, relevant information, and intention creation of customer experience.Promotes team ideas both inside and outside the organization.Guides the exchange of information within groups by drawing out singular perspectives.Develops and maintains department procedures manual.Conducts group marketing presentations.Coordination and Project ManagementCoordinates multi-team projects toward a shared goal and cohesive culture.Operates in the big picture while not losing sight of the value of each step and person involved.Identifies potential roadblocks and coordinates with key players to find options and pivot as needed to complete projects with excellence.Creates synergy between key-stakeholders through shared vision and goals.Facilitates clear expectations and manages progress through complex and multi-phased projects.Administration and OrganizationAdministers budgets and schedules, appreciating that accuracy in data is critical.Coordinates scheduling (in multiple industries).Ensures ethical and timely processing of confidential data.Establishes and maintains personnel and client files including follow-up systems.Sources and purchases design elements for renovations and supplies for projects and events.Customer ServiceInfluential in creating and maintaining customer experiences that make people feel valued and inspired.Cultivates relationships with clientele, increasing retention and referrals 115%.Develops and conducts orientation and recruiting tours for increased engagement.Proven sales success as top producer.LeadershipResolves conflicts and finds solutions to problems proactively.Leads teams to achieve department goals.Trains and develops team leaders to create a multiplying culture.Coordinates hundreds of volunteers and dozens of staff for high profile events.
The Collective For Designers
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Co-FounderThe Collective For Designers Feb 2023 - PresentEnglewood, Colorado, United StatesErin, aka the client whisperer, reliably distills complex information into an easily relatable message. Her delight is when she sees a designer’s shoulders relax and eyes light up when she can come up with an easy to implement solution to a problem that the designer has been struggling with.
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Co-Owner And LandlordHildmann Holdings Sep 2019 - PresentColorado·Coordinates remodel projects through each phase, building the timelines, sourcing, and managing theexcellence in execution of trades and delivery.·Managing project design and renovation while maintaining investment goals.·Sourcing and purchasing design elements for renovations with a focus on sustainability and ethics.·Identifying and valuing potential investment properties.·Communicate with tenants through application, screening, and placement.·Maintain a positive, productive relationship with tenants.·Market property listings and systematically manage all leads.
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Account ManagerInside Stories Dec 2021 - Jan 2023Colorado• Develops customer relations systems for excellence in client experience and internal effectiveness and efficiency.• Mitigates problems through proactive communication, clear expectations, and ensuring delivery.• Solves problems with an open mind and awareness of the complexities.• Liaison between company and clients throughout the entire design and implementation process.• Maintains and organizes all client documents and databases while ensuring they are robust and regularly updated.• Effectively communicates multistage processes to establish clear expectations and positive, ongoing partnerships.• Manage the audit review, preparation, and execution of client proposals and contracts.• Oversee the retrieval and processing of accounts receivable.• Develop and refine systematic workflows, including: standard operating procedures, timelines, installation overview, delivery evaluation, follow-up, and feedback system.• Collaborate across multiple teams and balance stakeholders for shared success in joint outcomes.• Increase interdepartmental transparency and efficiency by converting client database to cloud-based CRM (HubSpot) with full sales cycle dashboard capabilities.• Establish Culture Committee to boost employee engagement and retention. -
Hospitality And Volunteer DirectorExalt Church May 2018 - Oct 2018Littleton Co• Launched startup organization from conception to reality, including planning and leading kick-off events.• Coordinated fundraising events including, concept, networking, and event promotion and coordination.• Developed strategic communications for external marketing and cultural development.• Responsible for Social Media Communications and Promotions.• Mobilized key stakeholders for organizational growth and financial backing.• Recruited and trained Hospitality volunteer team built upon leadership development.• Systemized hospitality experience for retention and assimilation.
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Guest Services DirectorMission Hills Church Oct 2012 - May 2017Littleton, Co• Coordinated hundreds of volunteers for high profile events, when surveyed volunteers recommended their experience with a net promoter score of 94.• Developed annual objectives and budget, ensuring staff team hit performance goals and stayed within projected expenses.• Restructured department for both consistent excellence in guest experience and preparation for expansion to multiple campus locations.• Coordinated integration of technology to increase guest assimilation, moving multiple points of engagement to a single user-friendly platform.• Led volunteer teams to achieve short term and long-term department goals, including increased recruiting, discipleship, and guest retention strategies.• Recruited talent full-cycle through sourcing, interviewing, orientation, training, and offboarding.• Developed, launched, and continuously refined new programs to reach new guests and increase engagement.• Collaborated with departments to develop strategies, relationships, and practices, which ensured growth and smooth operations.• Developed a network with local and national experts to compare best practices and move the industry forward.• Trained and developed team leaders to create a multiplying culture, where leaders developed leaders and prepared the church for future growth and multi-site church model. -
Office ManagerDenver Physical Therapy Dec 2010 - Jul 2014• Reorganized practices in billing, insurance, client relations, and referrals for an unprofitable branch, making it not only profitable but also the top producing branch in the state.• Operated in the big picture while not losing sight of the value of each step and person involved.• Cultivated relationships with clientele and doctors, increasing retention and referrals.• Established the integration of a new operations system and provided staff training to utilize the new technology.• Coordinated scheduling for staff and customers.• Ensured ethical and timely processing of confidential data in client and personnel files.• Managed hiring and onboarding office and support staff.• Established and maintained personnel and client files including follow-up systems still being used years later.
Erin E. Hildmann Skills
Erin E. Hildmann Education Details
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Sociology
Frequently Asked Questions about Erin E. Hildmann
What company does Erin E. Hildmann work for?
Erin E. Hildmann works for The Collective For Designers
What is Erin E. Hildmann's role at the current company?
Erin E. Hildmann's current role is Providing a collaborative community for designers to reach THEIR business goals alongside other creatives and business experts..
What schools did Erin E. Hildmann attend?
Erin E. Hildmann attended University Of Denver.
What skills is Erin E. Hildmann known for?
Erin E. Hildmann has skills like Leadership, Event Planning, Leadership Development, Customer Service, Volunteer Management, Guest Service Management, Event Management, Team Building, Organizational Leadership, Volunteer Training, Church Events, Hospitality.
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