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Emma Holian Email & Phone Number

Customer Support Professional with over 25 years experience. A reputation for efficiency and problem solving. at Tour America
Location: Dublin, County Dublin, Ireland 9 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Customer Support Professional with over 25 years experience. A reputation for efficiency and problem solving.
Location
Dublin, County Dublin, Ireland
Company size

Who is Emma Holian? Overview

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Quick answer

Emma Holian is listed as Customer Support Professional with over 25 years experience. A reputation for efficiency and problem solving. at Tour America, a company with 76 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Emma Holian.

Emma Holian previously worked as Operations Consultant at Tour America and Senior Customer Support Executive at Amadeus It Group.

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Email format at Tour America

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Tour America

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Profile bio

About Emma Holian

I am a Customer Support Professional specialising in travel industry systems and functionality. I most recently worked with Amadeus. My strengths include logical thinking, problem solving, creating written procedures, training system functionality and industry procedures. I was effective in maintaining excellent customer relations helping to increase market share in Ireland.

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Emma Holian's current company

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Tour America
Tour America
Customer Support Professional with over 25 years experience. A reputation for efficiency and problem solving.
ireland
Website
Employees
76
AeroLeads page
9 roles · 35 years

Emma Holian work experience

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Operations Consultant

Current

Dublin City, County Dublin, Ireland

Feb 2022 - Present

Senior Customer Support Executive

Dublin

Senior Customer Support Executive for Amadeus Ireland providing support and training to the Irish Travel Industry. Liaise with travel agents, airlines, hotel and car service providers to resolve issues arising from technical and functional problems. Provide classroom, webinair and onsite training to all proficiency levels on the functional use of the.

2007 - 2020 ~13 yrs

Manager

Jwtusa & Canada (First Choice Plc)

Dublin City, County Dublin, Ireland

Liaise with ground handlers, hotels and airlines to negotiate contracts and rates to sell their service as part of a package holiday. Maintain and update rates and fares in Dolphin quotation system. Procure and maintain hotel bed and airline seat allocations. Handle group reservations with hotels and airlines. Escort travel agents on educationals. Staff.

2004 - 2006 ~2 yrs

Retail Manager

Dublin City, County Dublin, Ireland

Ensure team is making or exceeding targets through ensuring excellent customer service. Staff recruitment and training along with target setting and performance reviews. Ensure audit requirements are met.

2002 - 2004 ~2 yrs

Reservations Specialist

Brisbane, Queensland, Australia

1997 - 2000 ~3 yrs

Reservations Specialist

Australian Holiday Company

Brisbane, Queensland, Australia

1996 - 1997 ~1 yr

Reservations Specialist

Brisbane, Queensland, Australia

1993 - 1995 ~2 yrs

Travel Consultant

Peninsula Travel

Brisbane, Queensland, Australia

1991 - 1993 ~2 yrs
Team & coworkers

Colleagues at Tour America

Other employees you can reach at touramerica.ie. View company contacts for 76 employees →

FAQ

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What company does Emma Holian work for?

Emma Holian works for Tour America.

What is Emma Holian's role at Tour America?

Emma Holian is listed as Customer Support Professional with over 25 years experience. A reputation for efficiency and problem solving. at Tour America.

Where is Emma Holian based?

Emma Holian is based in Dublin, County Dublin, Ireland while working with Tour America.

What companies has Emma Holian worked for?

Emma Holian has worked for Tour America, Amadeus It Group, Jwtusa & Canada (First Choice Plc), First Choice Travel, and Qantas.

Who are Emma Holian's colleagues at Tour America?

Emma Holian's colleagues at Tour America include Chittipon Somboonpong, Alice Carrick, Calbert Budd, Nontobeko Shabangu, and David Gardiner.

How can I contact Emma Holian?

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