Emma Holian Email & Phone Number

Dublin City, County Dublin, Ireland

Dublin

Senior Customer Support Executive for Amadeus Ireland providing support and training to the Irish Travel Industry. Liaise with travel agents, airlines, hotel and car service providers to resolve issues arising from technical and functional problems. Provide classroom, webinair and onsite training to all proficiency levels on the functional use of the Amadeus system. Take ownership of reporting issues, communicating with other internal teams to provide updates and solutions to the customer.

Dublin City, County Dublin, Ireland

Liaise with ground handlers, hotels and airlines to negotiate contracts and rates to sell their service as part of a package holiday. Maintain and update rates and fares in Dolphin quotation system. Procure and maintain hotel bed and airline seat allocations. Handle group reservations with hotels and airlines. Escort travel agents on educationals. Staff recruitment and training. Take part in Visit USA committee meetings.

Dublin City, County Dublin, Ireland

Ensure team is making or exceeding targets through ensuring excellent customer service. Staff recruitment and training along with target setting and performance reviews. Ensure audit requirements are met.

Cork Metropolitan Area

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia