Eric V. Holtzclaw Email & Phone Number

Atlanta, Georgia, Us

As Chief Strategist of Liger, Eric evaluates businesses to improve products, services, support and marketing strategies for overall effectiveness. Along the way, Eric teaches companies how to understand their customers better so they build solid teams that deliver to customer expectations.A trusted advisor to Fortune 500 companies and small business owners alike, Eric uses his extensive experience starting, growing and running his own businesses in concert with a knowledge base from over a decade of business and consumer interviews to accelerate a deeper understanding of the true behaviors, motivations, goals, preferences and expectations of customers and teams. A sought after speaker, writer and thought leader, Eric's passion is to apply customer-based knowledge to emerging trends in technology creating new opportunities and improving existing business models.

Actively guiding the firm's investment strategies and shaping the future of innovative startups and early-stage companies in the portfolio.Collaborate closely with entrepreneurs, founders, and CEO's, guiding them through growth challenges, refining business models, and providing valuable industry connections. Analyze market trends, identify emerging opportunities, and contribute to portfolio optimization. Contribute to the success of both the firm and the startups we support, fostering innovation and driving impactful returns on investment.

Duluth, Ga, Us

Provide strategic direction for the adoption of the MyPreferences platform within enterprise clients. MyPreferences allows companies to "Listen, Remember and Respond" to their customers' desires for overall engagement and customized experience.Formation of a Professional Services Organization within PossibleNOW to assist Fortune 500 companies with both the strategic evaluation of enterprise-wide preference management and the implementation of the MyPreferences SaaS solution. Serve as the interface between PossibleNOW and industry analysts, potential PSO partners and vendors. Establishment of proprietary research and best practices for the centralization of preference management and maximizing user adoption with an eye toward existing and future marketing needs.

New York, Ny, Us

Weekly column on Inc.com providing advice to business owners and entrepreneurs. The column covers trends in technology, leadership, employee management and research.http://www.inc.com/author/eric-holtzclaw

Atlanta, Georgia, Us

As CEO of User Insight, Eric Holtzclaw oversaw strategic service offerings and ensured operational excellence and innovation across the business. User Insight's body of work gave Eric the unique opportunity to interview thousands of users across industries where they work, live and play to truly understand "why" they do what they do within different contexts. User Insight delivers over 150 projects a year supporting the world's largest brands. This vantage point provided a unique perspective and understanding of the dramatic impact created by relationship-based technologies and a preview of the future based on the "Internet of Things".

Foster City, Ca, Us

Part of the leadership for a new team tasked with creating a professional services arm within CyberSource to support deployment and extension of CyberSource's core payment and fraud offerings.Specific highlights include:- Responsible for negotiating relationship with order fulfillment partner and rollout to organization - Creation of stored value offerings- Supporting United Kingdom and Saudi Arabia in development of emerging markets- Development of statements of work, pricing and pitches of key high profile projects

Milpitas, Ca, Us

Created Internet Services practice for SGI's newly formed Professional Services organization that generated $30 million a quarter in new businessResponsible for identifying partner companies to add new solutions for extension of SGI hardwareAdvised SGI's customers on solutions based on SGI hardware to take advantage of emerging Internet technology to extend and expand upon their core businesses

Created an employee benefit enrollment system to streamline benefit enrollment for employers working with independent agents.

Atlanta, Georgia, Us

OneCoast is a consolidation of Manufacturer Representative Agencies from across the United States into one larger entity.Responsibilities included:- The application of technology to increase efficiency - Centralization of the back office operations- Creation of enabling technology to equip in-field sales reps- Development of order entry and commission system for showroom sales- Build out of corporate headquarters and data centerOneCoast was the one of the largest venture capital backed entities in Atlanta in 1997.

Toronto, On, Ca

Projects included KnowX, KeyCite, WestLaw on the Web and WestLaw Europe.

New York, New York, Us

Armonk, New York, Ny, Us