Mark Ehrhardt Email and Phone Number
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I’m Mark, a strategic product and experience leader, including management, strategy, design, and innovation spanning software, finance, and healthcare.My core value proposition is producing measurable results by helping organizations envision and plan for the future while designing and executing an innovative, sustainable product and service portfolio. I am passionate about driving transformative change, aligning corporate vision with customer needs, and leading high-performance teams.I excel at cutting through complexity, acting as a translator and "glue" across the Business, Technology, and Design product triad. As a cross-functional player-coach and servant leader, I drive transformative, measurable results and align business goals with customer needs.As an expert in business/product ownership, strategy, and customer-centric approaches, I excel at helping the organizations I support achieve their visions and goals. My deep experience in growing and operationalizing teams also ensures peak performance once they are up and running.You'll not find a more dedicated leader, mentor, or product innovator. I'll help you achieve your vision by leading with a bias toward action tempered with the humility to test, learn, and iterate, combining the best business strategy and design approaches while always respecting technical constraints.
Dojo Partners
View- Website:
- dojopartners.com
- Employees:
- 12
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Principle, Product Management, Design And InnovationDojo PartnersKirkland, Wa, Us
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Strategic Advisor, ProductDojo Partners Jan 2021 - PresentSeattle, Wa, UsI provide services for complex engagements involving building teams and creating new products, services, and business models across seven major verticals, often as a fractional CPO or CDO. • Acting Head of Product for two stealth startups, resulting in the launch of flagship offerings. This included creating roadmaps, defining MVPs, and prioritizing backlogs using Agile methodologies• Led Strategic Foresight advisory services by analyzing markets, running workshops, conducting and identifying actionable insights from quantitative and qualitative research, and running test-and-learn experimentation on iterative prototypes with customers• Founding member
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Sr. Director/Head Of Product Design And Innovation, Visa Acceptance SolutionsVisa Mar 2022 - Apr 2024Foster City, California, UsI was the first head of the Value Added Services and Acceptance Solutions organization, responsible for 1/3 of Visa's product offerings and 14 billion in revenue.• Team of 32: manager of managers, but always a player-coach!• Introduced new Payment Platforms and Seller Tools, resulting in the fastest-growing merchant tool with 1.6 mm+ customers. -
Senior Director Of ProductSwimlane Jan 2021 - Sep 2021Denver, Colorado, UsFounding member of a new Product organization, leading all customer-facing experiences for the flagship security automation and orchestration cyber offering(Why so short? Let's just say that the CTO and VP of Product had different strategic visions)• Identified and prioritized strategic initiatives, OKRs, org structure, new product roadmap, and MVP, resulting in a customer time-to-value improvement of 26% versus legacy product• Acting Head of Product after the unexpected departure of the VP of Product. Onboarded new VP -
Sr. Principal, Product Strategy & Applied Innovation, HorizonxBoeing Jul 2019 - Feb 2021Arlington, Va, UsPULLING THE FUTURE FORWARDAs a Sr. Principal, I led the development of new business models through testing and design, effectively launching strategic initiatives, and meeting business objectives. I carefully identified new business trends while forecasting long-range planning processes at the executive level. • Directed internal opportunity and risk assessment, delivering disruptive trends and new business models, identifying and initiating successful prototypes, test-and-learns, and change management initiatives for corporate and business unit strategies.• Re-engineered R&D and Innovation Models through strategic and tactical planning, resulting in transformative value and the launch of new organizational models.• Program/Product managed several key AR/VR products in the pilot and maintainer training space for the USAF • Designed and launched innovative workshops and culture change events across multiple business units and developed a new "Strategic Foresight" capability, leading to enhanced team effectiveness.• Member of the Blockchain Strategy advisory board.• Effectively represented corporate interest at innovation conferences, events, and hackathons. -
Director, Experience Design And Engineering, Transformation And Innovation, Product ManagementKpmg Us Aug 2017 - Jul 2019New York, Ny, UsI led the design of user experience, product, and innovation strategies with a team of 35 within a 150-person practice, including experience designers, design researchers, experience strategists, user experience/interaction designers, delivery managers, and developers.• Executed the delivery of multiple digital transformation, product design, and innovation projects for Fortune 100 clients throughout finance, energy, healthcare, life sciences, telco, and supply chain sectors• Managed all aspects of engagement budget, management, design, and administration for clients, driving communications with executive stakeholders in determining risks, project scopes, roadmaps, and outcomes• Integrated cultural mission and vision in developing new training and workshops for team members, launching effective learning and development events within the organization• As a player-coach, I often provided hands-on design, research, strategy, requirements definition, and creative direction on projects while guiding and mentoring my team. -
Manager, Experience Design And Engineering, Innovation And User Experience StrategyKpmg Us Jul 2013 - Aug 2017New York, Ny, UsI designed and launched complex, comprehensive digital transformation, product innovation, and experience projects within the Design and Engineering Advisory Practice.• Co-launched a new KPMG digital practice in the UK (on-site London, UK).• Directed multiple design and innovation engagements focused on identifying and securing new capabilities, resulting in organizational competitiveness through technology platforms.• Co-led the creation and delivery of a new toolkit, methodologies, process, procedures, and governance, instrumental in successfully launching a new Customer Experience Practice.• Led the design and definition of new product requirements for two new homegrown, client-facing products in support of a "Shark Tank" style innovation initiative.• Chosen to design and co-lead the redesign of multiple KPMG practice groups and solution offerings due to my strategic thinking and commitment to the firm's future sustainability.
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Senior User Experience Design Lead, Product Strategy / Planning And UxMicrosoft Apr 2011 - Jul 2013Redmond, Washington, UsAs a design leader, I directed product teams comprising research, UX, IA, PM, and front-end development professionals to create new advertising concepts for multi-channel product experiences throughout the full Microsoft Advertising stack, including Bing, MSN, Windows Mobile, and Xbox. Additionally, my team and I were responsible for all Microsoft advertising tools (Bing Ads, Microsoft Publisher, etc.). I also grew the team from 9 to 30. • Secured a new patent titled "Online Advertising with Integrated Interfaces."• Spearheaded the transfer of front-end developers from the engineering to the design organization.• Successfully designed and delivered the first design system and human interaction guidelines across all Microsoft Advertising tools, resulting in a unified and consistent user experience and greatly accelerating the speed to delivery of new product enhancements. -
Co-Founder And Head Of Product DesignHello Scheduling Jun 2009 - Jan 2013• Bootstrapped and concurrently developed/ran while working full-time• Designed and helped bootstrap a startup, making it easy for shift-based businesses (e.g., hospitals, restaurants, retail stores, and more) to schedule their employees• Sold to HRdirect in 2014 - now branded as TrackSmart Scheduling
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VariousPast Roles Jun 2011 - Jul 2011• Sr. Manager, Design @ AT&T Mobility • Director of UX @ Socrata • Sr. Design Analyst @ Frog Design • Sr. Interaction Designer @ Razorfish • Sr. Information Architect @ Cingular Wireless • Independent Design Consultant
Mark Ehrhardt Skills
Mark Ehrhardt Education Details
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Carnegie Mellon UniversityInteraction Design -
Indiana University - Kelley School Of BusinessBusiness Administration
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University Of Colorado BoulderArchitecture
Frequently Asked Questions about Mark Ehrhardt
What company does Mark Ehrhardt work for?
Mark Ehrhardt works for Dojo Partners
What is Mark Ehrhardt's role at the current company?
Mark Ehrhardt's current role is Principle, Product Management, Design and Innovation.
What is Mark Ehrhardt's email address?
Mark Ehrhardt's email address is ma****@****ing.com
What is Mark Ehrhardt's direct phone number?
Mark Ehrhardt's direct phone number is +128137*****
What schools did Mark Ehrhardt attend?
Mark Ehrhardt attended Carnegie Mellon University, Indiana University - Kelley School Of Business, University Of Colorado Boulder.
What are some of Mark Ehrhardt's interests?
Mark Ehrhardt has interest in Customer Development, User Interfaces, Lean Startups, Designers, Barack Obama, Web Applications, Children, Web Design, Backpacking, 000 + Miles Offshore Sailing.
What skills is Mark Ehrhardt known for?
Mark Ehrhardt has skills like User Experience, Interaction Design, User Interface Design, Information Architecture, User Centered Design, User Experience Design, Design Thinking, Usability, Information Design, Product Design, Design Strategy, Mobile Applications.
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