Mark Ehrhardt Email & Phone Number

Kirkland, WA, US

Seattle, WA, US

• I provide services for complex engagements involving building teams and creating new products, services, and business models across seven major verticals, often as a fractional CPO or CDO.
• Acting Head of Product for two stealth startups, resulting in the launch of flagship offerings. This included creating roadmaps, defining MVPs, and prioritizing backlogs using Agile methodologies
• Led Strategic Foresight advisory services by analyzing markets, running workshops, conducting and identifying actionable insights from quantitative and qualitative research, and running test-and-learn experimentation.
• Founding member

Foster City, California, US

• I was the first head of the Value Added Services and Acceptance Solutions organization, responsible for 1/3 of Visa's product offerings and 14 billion in revenue.
• Team of 32: manager of managers, but always a player-coach!
• Introduced new Payment Platforms and Seller Tools, resulting in the fastest-growing merchant tool with 1.6 mm+ customers.

Denver, Colorado, US

• Founding member of a new Product organization, leading all customer-facing experiences for the flagship security automation and orchestration cyber offering(Why so short? Let's just say that the CTO and VP of Product.
• Identified and prioritized strategic initiatives, OKRs, org structure, new product roadmap, and MVP, resulting in a customer time-to-value improvement of 26% versus legacy product
• Acting Head of Product after the unexpected departure of the VP of Product. Onboarded new VP

Arlington, VA, US

• PULLING THE FUTURE FORWARDAs a Sr. Principal, I led the development of new business models through testing and design, effectively launching strategic initiatives, and meeting business objectives. I carefully.
• Directed internal opportunity and risk assessment, delivering disruptive trends and new business models, identifying and initiating successful prototypes, test-and-learns, and change management initiatives for.
• Re-engineered R&D and Innovation Models through strategic and tactical planning, resulting in transformative value and the launch of new organizational models.
• Program/Product managed several key AR/VR products in the pilot and maintainer training space for the USAF
• Designed and launched innovative workshops and culture change events across multiple business units and developed a new "Strategic Foresight" capability, leading to enhanced team effectiveness.
• Member of the Blockchain Strategy advisory board.

New York, NY, US

• I led the design of user experience, product, and innovation strategies with a team of 35 within a 150-person practice, including experience designers, design researchers, experience strategists, user.
• Executed the delivery of multiple digital transformation, product design, and innovation projects for Fortune 100 clients throughout finance, energy, healthcare, life sciences, telco, and supply chain sectors
• Managed all aspects of engagement budget, management, design, and administration for clients, driving communications with executive stakeholders in determining risks, project scopes, roadmaps, and outcomes
• Integrated cultural mission and vision in developing new training and workshops for team members, launching effective learning and development events within the organization
• As a player-coach, I often provided hands-on design, research, strategy, requirements definition, and creative direction on projects while guiding and mentoring my team.

New York, NY, US

• I designed and launched complex, comprehensive digital transformation, product innovation, and experience projects within the Design and Engineering Advisory Practice.
• Co-launched a new KPMG digital practice in the UK (on-site London, UK).
• Directed multiple design and innovation engagements focused on identifying and securing new capabilities, resulting in organizational competitiveness through technology platforms.
• Co-led the creation and delivery of a new toolkit, methodologies, process, procedures, and governance, instrumental in successfully launching a new Customer Experience Practice.
• Led the design and definition of new product requirements for two new homegrown, client-facing products in support of a "Shark Tank" style innovation initiative.
• Chosen to design and co-lead the redesign of multiple KPMG practice groups and solution offerings due to my strategic thinking and commitment to the firm's future sustainability.

Redmond, Washington, US

• As a design leader, I directed product teams comprising research, UX, IA, PM, and front-end development professionals to create new advertising concepts for multi-channel product experiences throughout the full.
• Secured a new patent titled "Online Advertising with Integrated Interfaces."
• Spearheaded the transfer of front-end developers from the engineering to the design organization.
• Successfully designed and delivered the first design system and human interaction guidelines across all Microsoft Advertising tools, resulting in a unified and consistent user experience and greatly accelerating the.

• Bootstrapped and concurrently developed/ran while working full-time
• Designed and helped bootstrap a startup, making it easy for shift-based businesses (e.g., hospitals, restaurants, retail stores, and more) to schedule their employees
• Sold to HRdirect in 2014 - now branded as TrackSmart Scheduling

• Sr. Manager, Design @ AT&T Mobility
• Director of UX @ Socrata
• Sr. Design Analyst @ Frog Design
• Sr. Interaction Designer @ Razorfish
• Sr. Information Architect @ Cingular Wireless
• Independent Design Consultant

Master Of Design (Mdes) In Design For Interactions, Interaction Design

Master’S Degree, Ms In Strategic Management, Business Administration

B. Environmental Design, Architecture