Ehsan Hameed Email & Phone Number

Dubai, Ae

Beijing, Beijing, Cn

- Drive Sales & BD processes and methodologies by collaborating with internal stakeholders (Customer Success, Engagement Management, Marketing, Finance, Delivery, and Account Management) to effectively close new client deals.- Build a territory and plan for the given fiscal year by leveraging the existing pipeline, targeted account planning, prospecting efforts, and marketing initiatives.- Present value propositions and offerings to prospects and new clients.- Achieve assigned quota within a given territory by selling product portfolio of professional services and solution offerings.- Maintain pipeline progress and forecast accuracy, and opportunity progression.- Validate/identify and build relationships with all key individuals within a client’s organization.- Drive contract negotiations with clients by leveraging internal legal and business partners as appropriate.

Fremont, Us

- Established legal entity for Alert Enterprise in the Middle East, hire resources within the region, develops sales strategy, and direct implementation and execution of sales practices.- Develop relationships with CxOs of various verticals and promote business line, acting as their trusted advisor. - Engage with MEA players such as technology alliances, with focus on multiple verticals and their respective regulatory bodies with an aim to share our expertise on digitalization. - Achieve regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; implementing productivity, quality, and customer-service standards; identifying trends; determining regional sales system improvements; & implementing change.- Identify, on-board, and execute strategic partnership approach with distributors, SIs, and VARs to expand and extend business development and sales activities in all verticals (government & private) across MEA region. As well as covering MEA alliances and regulatory bodies, as well as brand ambassador for digital convergence at global and MEA events. - Meet regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.- Develop thought leadership within the Enablement and Improvement team to drive best practices for integration into the overarching strategy of building a world-class organization.- Work closely with marketing to identify security events, roadshows and conferences, involved with the leadership team for budget allocations.

Abu Dhabi, Ae

- Devise and drive sales objectives, including sales targets and budget preparation.- Develop quarterly, and annual sales programs, and plans, for the sales team across the region.- Define goals and processes and drive monthly updates against those goals.- Responsible for onboarding and managing VARs, SI, partners, and distributors to expand the business reach, and market share within the region. - Manage the P&L including market, and competitor analysis, product roadmap, pricing & launch strategies, financial projections and recommendations, and actions for improvement.- Manage complex projects and programs while demonstrating exceptional business judgment.- Demonstrated competency in the areas of group collaboration, analytical thinking, and strategy.- Help drive enable the team to drive new market development efforts in emerging areas by working with leaders across different lines of services and Sales within Injazat.

Austin, Tx, Us

- Accomplish regional salesforce objectives by recruiting, selecting, coaching, and counseling, employees in assigned countries; communicating; planning, and monitoring contributions.- Plan, implement, and execute E2E business development and sales strategies to identify opportunities in both tapped and untapped markets and bring them to closure.- Introduce IAM product portfolio to key customers (government & private), in order to ensure proper product branding is recognized. - Meet regional financial objectives by develop and forecasting opportunities; moving them to the upside stages and contract closure. - Maintains and expands customer base by counseling regional account managers; building and maintaining rapport with customers; & identifying new customer opportunities across MEA.- Recommends product lines by identifying new product opportunities, and/or product, and service changes; surveying consumer needs and trends; tracking competitors.- Develop and execute go-to-market strategies for IAM product suite in close coordination with marketing and product management teams. - Identify, on-board, and execute strategic partnership approach with distributors, SIs, and VARs to expand and extend business development and sales activities in all verticals (government & private) across MEA region.- Closely work with product management and presales teams to develop proposals, based on gap identification, and due diligence of the customer environment, and highlight unique value preposition. - Closely work with the marketing to maximize the utilization of the allocated yearly budgets on hosting round tables, events, conferences, as a key note speaker. - Advisor to the board on how to drive the regional sales and business development activities successfully.

Shenzhen, Guangdong, Cn

- Act as chief advisor & strategist to the digital product line to enhance the overall customer experience and journey, as well as propose new modules to strengthen the product roadmap.- Identify new markets and develop business development strategies to mobilize the product and resources. Develop business plans to generate revenue from the existing customers by dissecting their environment and proposing the solution fit. - Develop E2E management strategy from traditional to digital systems for the entire IAM, IoT technology stack including and not limited Digital credentials, Mobile Financial Services, Mobile Apps, Omni Channels, Customer Experience and Journey.- Develop business and technology strategy to ensure spot on responses including the scope of work, project budget, schedules and business management plans.- Develop strategy and processes that allows Huawei to effectively manage its relationship with its customers, improving the customer experience and overall retention, and allowing the Group to meet its objectives and targets.- Lead Solution discussions, presentations, & demos with CxOs highlighting the completeness and unique strengths of the proposed solution in a consultative way.- Act as chief negotiator at group level for the proposed solutions and products. Negotiating with the Directors and department chiefs in the head to head commercial rounds. - Engage at senior level strategy decision discussions related to business value and the end-to-end information technology lifecycle. - Lead a team of consultants to provide due diligence and health checks at all levels of the organizations including and not limited to processes, people, and systems.- To understand client's requirements and stakeholder management in order to provide thought leadership and process improvements in the customer operations including Strategy, Planning and Service Assurance.

Shenzhen, Guangdong, Cn

- Responsible for developing new revenue streams from emerging markets and spreading customer base to new geographical locations.- Analyze customer requirements and provide proposed solution expertise and respond / drive the RFI/RFP response process for pre-bid, bid, and post bid. Solution architecture, and hardware / software sizing, and Costing.- Managing special projects in Middle East, and Asia Pacific Regions.- Supporting both direct and indirect sales efforts: presentation to top prospects and customers, Proof of Concept, and road-shows.- Develop and maintain customer relationship with all the customers to evaluate their current and potential business needs, and propose a cost effective solutions, and make sure that the QoS is maintained and the expectation are met.- Manage all activities to drive opportunities during pre, and post-sales phase as end-to-end solution. This includes complete management of a project from presales to post implementation. - Define Solution and Create Proposal Document with clear scope definitions to comply customer Business and Technical needs.- Onsite presentation / online demos to prospective customers as a POC (Proof of Concept).- Management of internal 3rd Party suppliers, and external customer contacts i.e. professional services, product development, customer development, and 3rd party vendors like Cisco, HP, and SUN. - As solution owner identify, Interact with and mobilize internally as well as 3rd party partners as required.- Research and Development to provide roadmap vision to the Program Steering Group/Program Management Office. - Participate in exhibitions, seminars, conferences or other business events. Managing the creation of standard product marketing materials- Advisor to CRM Bureau management on technology investments and initiatives, and building relations with Telco Operators.

Fort Worth, Texas, Us

- Managed the entire department of 60 highly skilled professional and managers.- Set annual targets and objectives related to IT operations on both department and individual levels.- Plan, and design IT strategies, policies, and procedures in alignment with other departments to maintain integrity and consistency in order to increase the overall SLAs.- Developed contact centre specific strategies to review strategic goals and initiatives, promote team building, and work to provide growth paths for the department.- Streamlining processes and procedure to perform effective workflow management. - Managing and developing effective vendor relationships with solution providers, and ISPs.- Responsible for the ordering, acquisition, inventorying, and disposition of hardware and software for data centers- Developed Offsite DR and backup sites as well as developed, reviewed, and certified all back-up and disaster recovery procedures and plans.- Working with all other departments to successfully integrate, train and develop best practices in alignment with corporate strategies and goals.

Kuwait City, Kuwait, Kw

- Participate in the development of the policies and procedures framework that allows the functions to effectively meet its objectives and targets, in line with the overall strategy and direction.- Review the budget requirements of the Customer Relationship Management function, and accordingly participate in the development of the budget of the Quality and Excellence department for the customers.- Successfully managed, and completed Business Support Systems projects onsite for operator till “GO LIVE”, and UAT.- Managed the Enterprise teams which developed and implemented the ZAIN Kuwait ERP implementation, as well as Saudi Telecom business support systems, Bank of Kuwait and the Middle East - Telephone Banking, Kuwait Finance House – Telephone Banking. - Presentations and Demos at the major Telco events for TABS CRM and Billing including GITEX, Dubai, and & Expo Centre, Birmingham - Analysis of competitors, and emerging market trends for new technology- Formulating, and suggesting strategies and workflow systems to Customer Care Centers in order to increase the service levels.- Planning and design of future IT direction, and strategy to meet the business needs of the company.- Implemented State of the solutions components like WFM (Workforce Management System), Task Management Systems, Oracle Workflow, Agent Productivity Scoring Modules, and Discrete Speech Recognition IVR systems to increase the productivity of the centre, and individuals. - Streamlining processes and procedure to perform effective workflow management. - Developing Functional Specifications for new functionalities, projects, and products.- Develop and monitor implementation plans, ensuring projects are managed to cost, and timescales budgets.- Determining and maintaining 3rd party vendor relationships- Working with all other departments to successfully integrate, train and develop best practices in alignment with corporate strategies and goals.

Product Design, and Product Management; demonstrated experience in gathering and coalescing design requirements into a product vision. Develop new products based on R&D, Customer feedback, and Market Analysis of the UK market. Demonstrated ability to work with a team to rapidly produce prototypes and iterations.

Calabasas, Ca, Us

Msc, Computer Studies

Bs (Hons), Management Science