Hot ITem believes in responsive organisations that stay ahead of the competition by quickly adapting to new developments. Our primary goal is to improve the performance of people, departments and organisations. Together with our clients, we achieve these goals through relevant data and insights into core matters.Our areas of expertise include: Management and reporting with Business Intelligence, Business Analytics, Big Data, Data Governance, Process Improvement, Employability… Show more Hot ITem believes in responsive organisations that stay ahead of the competition by quickly adapting to new developments. Our primary goal is to improve the performance of people, departments and organisations. Together with our clients, we achieve these goals through relevant data and insights into core matters.Our areas of expertise include: Management and reporting with Business Intelligence, Business Analytics, Big Data, Data Governance, Process Improvement, Employability Improvement, Privacy Protection, Smart Cities, Internet of Things, Cloud Strategy and Omnichannel. Show less

As a member of the GDPR team, I design processes and create tools in order to get more insights on GDPR related data exchanges and flows (information products).

Reported “Store of the Future” project progress to the (Senior) Management Team. Refineddata requirements and data flows to improve understanding of customer behaviour to increase sales.

Organized and managed the Innovation Traffic Control pilot in order to analyse the effects of a redesigned new product development (NPD) process. • Implemented an online collaboration tool;• Increased project portfolio overview;• Reduced project evaluation process time.

Analysed the New Product Development Process at PostNL. Redesigned the process in order to improve development performance.• Succeeded in convincing the Deputy Director of possible solutions at hand;• Granted €16.000 for implementation tests.

Responsible for analysing the growth options within the online cost expense management tools in Sweden and analysed firm’s options to achieve growth.• Increased management understanding of growth opportunities and obstacles;• Suggested three concrete growth opportunities to firm’s management.

Developed an assessment model for the fuzzy front end of the NPD process in the gaming industry.• Increased employee understanding on success factors in gaming industry;• Introduced project evaluation tool;• Reduced project evaluation process cycle time.

Analysed R&D performance improvement opportunities and advised the management on most suitable options to improve performance. Provided detailed implementation plan for the best R&D performance enhancement opportunity. • Improved R&D activities overview by centralizing relevant R&D data;• Introduced the firm with short and long term R&D improvement solutions; • Scored 10/10 for the final management report.

Responsible for reducing the outstanding credits, and was the first point of contact for all credit related activities. Analysed credit controlling opportunities and advised the partners on new business processes in order to operate more cost effective.• Reduced outstanding fees with €400.000 in less than a year;• Reduced internal credit related response time from 9< weeks to >3 weeks;• Successfully co-created case evaluation tool in order to assess cost/revenue balance for a… Show more Responsible for reducing the outstanding credits, and was the first point of contact for all credit related activities. Analysed credit controlling opportunities and advised the partners on new business processes in order to operate more cost effective.• Reduced outstanding fees with €400.000 in less than a year;• Reduced internal credit related response time from 9< weeks to >3 weeks;• Successfully co-created case evaluation tool in order to assess cost/revenue balance for a more effective case approach. Show less

Researched financial and legal risks of “Contract Manufacturing (CM) activities at the VU. Developed an assessment model on financial and legal risks of CM activities.• Increased overview in CM risks;• Reduced risk assessment time by introducing a tool.