Ehsan Mallik Email & Phone Number

House – 05 , Road – 04 , Sector – 5 Uttara Model Town, Uttara Dhaka-1230, Bangladesh

Duties: • Responsible for driving the growth of revenue and profit margins.• Responsible for all contracts and lease agreements with key stakeholders & clients. • Interpreting financial data and drawing conclusions.• Analyzing operating costs and efficiency.• Identify skills gaps and devise hiring strategies.• Winning business from key target clients.• Implementing systems that reward good staff performance & competence.• Reviewing… Show more Duties: • Responsible for driving the growth of revenue and profit margins.• Responsible for all contracts and lease agreements with key stakeholders & clients. • Interpreting financial data and drawing conclusions.• Analyzing operating costs and efficiency.• Identify skills gaps and devise hiring strategies.• Winning business from key target clients.• Implementing systems that reward good staff performance & competence.• Reviewing and monitoring all budget expenditure.• Motivating & providing strong leadership to all departments.• Developing the company’s commercial processes including account management and marketing.Skills & Competencies:• Decisive and forward thinking, with strong vision and strategic capability.• Ability to network and liaise with clients at every level.• Experience of Total Facility Management in hard and soft services.• Experience of operating within highly competitive markets.• Experience in being instructed by clients at a senior level in major firms.• Motivational and credible with highly effective interpersonal skills.• Highly commercial and committed to quality and innovation.• Operationally strong, financially aware and commercially astute. Show less

53, Gulshan Avenue

Strategise Company's Overall Business Process, Operation, Development and Advising and Assisting Management to Take Necessary Steps for Changes in the Long Run.

Policy Determination and Implementation- Long-range planning, including practice development- Recruiting Freelancers for different tasks and projects- Practice management and quality control- Confronting underachievers- Accepting work from clients- Assigning work and outsourcing to overseas employees- Overseeing billing and collecting fees and disbursements- Developing plans for marketing Web Hosting services to existing and… Show more Policy Determination and Implementation- Long-range planning, including practice development- Recruiting Freelancers for different tasks and projects- Practice management and quality control- Confronting underachievers- Accepting work from clients- Assigning work and outsourcing to overseas employees- Overseeing billing and collecting fees and disbursements- Developing plans for marketing Web Hosting services to existing and potential clients- Providing for an interdisciplinary approach for serving clients Show less

Bangladesh, United Kingdom

DC360, is an online tool. It has a database of more than 8,00,000 products which are internationally approved. DC360 provides info services with an aim to cover over 100 countries around the globe, 24/7.To request a further exploration of the topic. Please contact Mr. Ehsan Mallik on +8801754462609 or, at ehsan.mallik@gmail.comDuties:Successful execution of the company’s business mission through development and deployment of the company’s web presence. This requires… Show more DC360, is an online tool. It has a database of more than 8,00,000 products which are internationally approved. DC360 provides info services with an aim to cover over 100 countries around the globe, 24/7.To request a further exploration of the topic. Please contact Mr. Ehsan Mallik on +8801754462609 or, at ehsan.mallik@gmail.comDuties:Successful execution of the company’s business mission through development and deployment of the company’s web presence. This requires envisioning the company’s service offerings as a web-based business, leading implementation of web applications, and planning for risk and growth.- In partnership with the company’s board of directors, identifying opportunities and risks for delivering the DC36’s services as a web-based business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success- Identifying technology trends and evolving social behavior that may support or impede the success of the business- Evaluating and identifying appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services- Leading and sharing strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all web-based services- Participating as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly.- Keeping a seamless communication system for the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders. Show less

United States, Bangladesh

Duties- Resolve difficult & stressful customer service issues- Help and assist by providing vital and accurate information to all the branches of the management team within the company- Providing vital and accurate information to all the buyers, clients and professionals of the marketplace outside the company- Perform complex tasks and prioritize multiple projects- Direct Internal Recruitment for the clients from USA & Canada- Virtually Scheduling the Technicians and… Show more Duties- Resolve difficult & stressful customer service issues- Help and assist by providing vital and accurate information to all the branches of the management team within the company- Providing vital and accurate information to all the buyers, clients and professionals of the marketplace outside the company- Perform complex tasks and prioritize multiple projects- Direct Internal Recruitment for the clients from USA & Canada- Virtually Scheduling the Technicians and Monitoring Project Sites and Contracts- Resolving and Follow up the disputes between the Buyers and Professionals to high up management and appropriate Departments of the company, to get it resolved- Presenting proper communication between the company, clients and technicians all over USA and Answering client's and technician inquiriesCOMPETENCIES:- Experience establishing effective working relationships with customers, vendors organizations, operations management, professional colleagues and customer representatives.- Significant experience influencing decisions and compelling actions in an environment highly resistant to change- Long 30 days of thorough international standard technical training which was solely tailored for the post I was in and that had developed me as an efficient technical engineer and vital part of the Field Nation Support Team. Eventually through that, I provided the suitable support and assistance to my team and managed to cover all the responsibilities that this post required and expected from me.- My capability of quick learning and adaptation I could manage to top the required performance within a very short time- Reaching out more than 200 clients and customers everyday and solving all their technical, financial and operational problems on the spot.- Preparing full report to the management in relation to the 'Internal Recruitment', IVR solutions, Ticket solving' and overall Daily activities, which also required high end MS Excel spread Sheet efficiency Show less

Augere Wireless Broadband Bangladesh, Ltd, Alauddin Tower, Road – 113, Gulshan 2

Teamed up with, Sales Support & Central Installation Team, assisting the team on maintaining the highest Quality in the whole Qubee wimax Installation service. Installation team is the backbone of the Qubee Sales & Quality Assurance Service. I was responsible for overall daily Installation of Qubee products & Services and making the day end Installation report on everyday basis to Manages and High up administrations of different departments such as, Sales, Customer Care, Operational and… Show more Teamed up with, Sales Support & Central Installation Team, assisting the team on maintaining the highest Quality in the whole Qubee wimax Installation service. Installation team is the backbone of the Qubee Sales & Quality Assurance Service. I was responsible for overall daily Installation of Qubee products & Services and making the day end Installation report on everyday basis to Manages and High up administrations of different departments such as, Sales, Customer Care, Operational and Installation.Duties:- Improve effectiveness and efficiency of work processes.- Apply engineering expertise to define, understand, and resolve process quality problems- Apply advanced concepts, techniques, and standards based on MS Excel’s functionality and theories to identify opportunities for new and/or continuing performance improvement initiatives.- Maintains institutional processes and performance metrics that monitor the success and performance of the Quality Assurance Projects and ensure delivery of on-time and high quality services and products that are suitable for the intended use and compliant with all the new customers.- Work with management to resolve barriers and issues. Keeps process owners and managers informed of the progress of the team.- Effectively summarize and communicate evaluation results and recommendations to team members, all levels of management of Qubee (Augere Wireless Broadband Bangladesh, LTD).- Develop and deliver innovative and spontaneous solutions of the problems raised by customers- Perform all assignments in accordance with, security, and business practice requirements and policies.Skills & Competencies:- Significant experience influencing decisions and compelling actions in an environment highly resistant to change.- Reaching out 130 customers on a single day, solving their technical problems over phones - Reporting the updates of the whole installation progress to the managers on a daily basis Show less

1/B Green Corner, Green Road, Dhaka

Teamed up with Managing Director and supporting him in his tasks. I was responsible for the day-to-day tasks and administrative duties of the office.Duties:• Meeting and greeting clients and visitors to the office. • Typing documents and distributing memos. • Supervising the work of office juniors and assigning work for them. • Handling incoming / outgoing calls, correspondence and filing• Faxing, printing, photocopying, filing and scanning• Organizing business… Show more Teamed up with Managing Director and supporting him in his tasks. I was responsible for the day-to-day tasks and administrative duties of the office.Duties:• Meeting and greeting clients and visitors to the office. • Typing documents and distributing memos. • Supervising the work of office juniors and assigning work for them. • Handling incoming / outgoing calls, correspondence and filing• Faxing, printing, photocopying, filing and scanning• Organizing business travel, itineraries, and accommodation for Managing Director• Monitoring inventory, office stock and ordering supplies as necessary.• Updating & maintain the holiday, absence and training records of the staffs.• Responsible for purchase orders• Raising of purchase orders and invoice tracking. • Creating and modifying documents using Microsoft Office. • Setting up and coordinating meetings and conferences. • Involvement in social media implementation • Updating, processing and filing of all documents.SKILLS AND COMPETENCIES:• Strong organizational, administrative and analytical skills. • Excellent spelling, proofreading and computer skills. • Ability to maintain confidentiality. • Excellent working knowledge of all Microsoft Office packages. • Ability to produce consistently accurate work even whilst under pressure. • Ability to multi task and manage conflicting demands. • Ability to type at least 70+ wpm. Show less

House 59 (New), Road # 12A (New), Dhanmondi R/A, Dhaka-1209

Duties• Leading project teams in the delivery of client requirements from inception to completion. • Coordinating and managing all project activity, & ensuring project deliverable are achieved to plan.• Setting up and delivering the best practice PM systems and controls. • Gaining the confidence of the client and become the focal point for communication. • Ensuring that control procedures are in place and adhered to in all areas of the business.• Formulating and… Show more Duties• Leading project teams in the delivery of client requirements from inception to completion. • Coordinating and managing all project activity, & ensuring project deliverable are achieved to plan.• Setting up and delivering the best practice PM systems and controls. • Gaining the confidence of the client and become the focal point for communication. • Ensuring that control procedures are in place and adhered to in all areas of the business.• Formulating and circulating agendas and action lists. Skills & Competencies:• Manage projects, and drive the project team from start through to completion.• Define project scope, objectives, milestones and deliverables. • Ensure business requirements are suitably defined, understood and signed off. • Pro-actively manage project risks and issues and minimize their impact on the project. • Regularly communicate project expectations to team members and stakeholders and use their feedback to optimize progress. • Negotiate use of resources in a matrix management environment. • Coordinate and manage project reporting, project reviews and project steering meetings.• Responsible for the Health, Safety and Welfare of all team members Show less