Ehsanur Rahim Email & Phone Number

Montreal, Quebec, Canada

Montreal, Canada Area

• Maintenance of Quality events, such as: Customer complaints, deviations, CAPAs, NCMRs• Maintenance of supplier management system. • Issue and maintain Quality Agreements• Maintenance of stability program, following ICH guidelines • Answering to technical requests of customers• Generate and review all specifications to support the inspection, testing and release of materials. Specifications include but are not limited to raw material, packaging components, bulk product, finished product, DIN products.• Participation in customers’ audits.

Dollard-Des-Ormeaux, Qc

• Greet and interact with customers in a professional and friendly manner• Ensure all transactions are run through in a timely fashion• Handle customer complaints, exchanges and returns • Assist customers with product and policy inquiries

• Supervision & floor control• Cash, inventory control and reconciliation• Maintain restaurant cleanliness, Health & food safety• Ensure smooth day-to-day operations, complete customer satisfaction• Deal with any customer issues• Train new staff