Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf Email and Phone Number
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf work email
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Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf personal email
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With over 20+ years of experience in the IT industry and a track record of driving technology initiatives. Ability to lead large teams, create innovative solutions, and implement best practices. I have been responsible for a wide range of critical functions, including complete IT Operations and Infrastucture i.e. planning, implementing and maintaining technological landscape, improving SLAs to meet the dynamic digital growth, and developing operating standards for various technologies. Digitizing Workspaces: I have facilitated the implementation and support of SaaS, cloud, and digital technologies, enabling mobility and workspace digitization, and improving services resulting in positive user experiences.Security Expertise: My expertise in security infrastructure includes firewalls, IPS, PAM, SIEM and other security-monitoring tools, ensuring best security and industry standards are maintained. With periodic vulnerability assessments and penetration testing on internal networks, bridging any gaps via improvements and enhancements.Innovative Strategies: Demonstrated the ability to enhance performance via out-of-the-box initiatives, innovative ideas, and optimized costs, contributing towards the organization's strategic goals and improving services resulting in positive user experiences.Technical Expertise: Demonstrated expertise in managing and delivering technical expertise related to overall infrastructure, facilitating application development and testing with high availability via Private or Public Cloud hosting.Proactive Approach: Periodic evaluation of technologies and partners, improvising existing IT services by ensuring best practices and technological innovations are in action that result in a proactive approach to problem-solving and preventing any breach in security.Served as the lead IT strategist, responsible for developing the technology roadmap and driving the implementation of new systems and applications. I was able to increase efficiency and productivity by 30% in multiple roles. I have an eye for detail with a focus on driving innovation, delivering exceptional user experiences, and ensuring the highest levels of security and compliance.
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Head Of Service And Security Operations - Group ItAl Tayer Group Feb 2024 - PresentDubai, Ae
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Senior Manager - Group It Technical Services And Security OperationsAl Tayer Group Mar 2017 - May 2024Dubai, Ae• Responsible for IT Operations & Infrastructure planning, implementing & maintaining technological landscape• Managing and optimizing the organization's IT infrastructure, including hardware, software, and network systems, ensuring they are secure, reliable, and scalable• Managing SaaS, cloud / digital technologies facilitating mobility & workspace digitization• Driving innovation in technology and digital transformation to enhance the organization's business performance and improve customer experience• Manage the overall department's budget, including hardware and software purchases, maintenance and repair, etc. • Improving, add/amend SLAs to meet dynamic digital growth & demanding business trends across various industries• Facilitating application development and testing with high availability via private or public cloud hosting• Responsible to develop and maintain strong relationships with internal and external stakeholders, including executive leadership, departmental leaders, and technology vendors• Managing and overseeing the KPI reporting to measure quality and effectiveness of the team• Enhancing performance via out-of-box initiatives, innovative ideas, etc. with optimized costs• Develop and maintain disaster recovery and business continuity plans• Managing/setting KPIs contributing to the organization's strategic goals and improve services resulting in a positive user experience, with innovation, AI, ML, and IoT being key factors• Periodic evaluation of technologies and partners, improvising existing IT services by ensuring best practices and technological innovations and preventing any breach in security• Responsible for external research, testing of the latest technologies and recommending action plans based on emerging systems in the technological industry• Delivering technical expertise related to security infrastructure, leveraging on firewalls, IPS, PAM, SIEM, Anti-Malware, EDR, XDR, Carbon Black, etc. and security-monitoring tools
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Manager – It And Project ManagementEmirates Nbd Feb 2008 - Mar 2017Dubai, United Arab Emirates, Ae• IT Vendor Management• IT Service Management• Demand & Delivery Management• Technological Innovation & Standardization• IT Asset Management• IT Governance – PMO & Risk Management• IT Strategic Planning & Alignment• Process Improvement (LEAN)• SLA Management• Team and Resource Management (local and remote)• Customer Support & Expectation Management• Desktop and Incident Management• Customer Relationship Management• Mobility & Unified CommunicationsManager – Project Management and IT: (Jun ’14 till date)• Manage projects that help the organization meet its IT strategic objectives outlined for the year• Recommend cost-saving ideas and innovative technology solutions for attaining bank’s overall cost reduction strategy• Identify, test and roll out mobility-related technology• Collaborate with all business entities across the group for various infrastructure projects- relocations, renovations and new premises set up across the region • Ensure implementation of appropriate methodologies, standards and best practices e.g. ITIL• Accountable for allocation and approval of budgets for various projects• Plan cost effective deployment of systems over VMware and/or HyperV• Analyze platform requirements for the organization’s data via Enterprise Storage i.e. 3par, VNX, VMAX, XIO, Isilon, etc.• Process and technology re-engineering/ improvement with innovative approach matching market trends• Resource management with emphasis on workforce acquisition, workforce management and workforce optimization.Manager – IT: (Jun ’11 to Jun ‘14)• Served as the direct contact for all ‘C’ level management activities pertaining to IT services • Handled the VIP field support 24/7 activities• Accountable for functions pertaining to vendor management /identification and IT Asset Management.• Headed the Service Desk & handled Desktop Support managers for resolution of day-to-day issues. -
Projects LeaderEmirates Nbd Feb 2007 - Feb 2008Dubai, United Arab Emirates, Ae• Responsible for ensuring proper IT set up at all new bank premises.• Point of contact between business departments and vendors.• Responsible for conducting survey of new or renovation sites and certifying all conditions match IT requirements.• Responsible for providing business units with accurate capex per project and obtaining the necessary approvals for the same.• In-charge of vendor co-ordination so as to ensure that the jobs are completed as per approved capex.• Ensuring proper guidance is provided to sub-ordinates in all aspects of the projects.
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Project Coordinator - Client Projects LiaisonEmirates Nbd 2005 - 2007Dubai, United Arab Emirates, Ae• Actively participate in the production and implementation of the Bank’s IT Strategic Plan.• Responsible for allocation of budgets for various projects, approving the final budget and ensuring all projects are delivered with the set time frames.• Develop and continuously update an overall milestones plan, resource requirements and detailed project schedules in order to effectively manage the project.• Select, deploy and utilise assigned resources in order to ensure project delivery within the resource constraints.• Keep the project under continuous review to identify gaps and risks and develop appropriate contingency plans.• Identify, analyze, and discuss the concerns/ needs of clients in specific areas in order to specify the deliverables• Responsible for overseeing the all contracts between external vendors and the organization match set compliance standards as well as are cost effective for the organization.• Diagnose and analyze operational problems in order to recommend solutions to satisfaction of the client.• Overseeing operations and co-ordination of all projects
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Events Assistant ManagerChannel 4 Media Network Oct 2003 - Feb 2005Reporting directly to the GM of Events Management.Responsible for procuring sponsors on various events / concerts.Acting as point of co-ordination between sponsors and management.Responsible for areas of client relations, promotions and sales.
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf Skills
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf Education Details
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University Of CyprusBanking -
University Of HalifaxIt Project Management
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American Academy Of Project ManagementCertified International Project Manager
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National American UniversityComputer Information Systems
Frequently Asked Questions about Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf
What company does Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf work for?
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf works for Al Tayer Group
What is Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf's role at the current company?
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf's current role is Head of Service and Security Operations - Group IT at Al Tayer Group.
What is Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf's email address?
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf's email address is eh****@****hoo.com
What schools did Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf attend?
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf attended University Of Cyprus, University Of Halifax, American Academy Of Project Management, National American University.
What are some of Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf's interests?
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf has interest in Sky Diving, Gadgets, Etc, Snorkeling, Scuba Diving, New Technologies, Billiards.
What skills is Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf known for?
Ehtesham Bukhari Phd, Pmp, Itsm, Cism, Samc, Ceh, Cisa, Crisc,Togaf has skills like Leadership, Youth Development, Information Technology, Budget Monitoring, Stakeholder Management, Sdlc, Pmo, Networking, Business Analysis, Relationship Management, Vendor Management, Team Management.
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