Emily H. Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

• Manage the development of education resources (including publications, asynchronous online training, webinars, classroom training, and blended learning)• Facilitate train-the-trainer efforts for internally-created programming• Develop and maintain project schedules and budgets• Identify and manage vendors, including instructional designers, subject matter experts, multimedia teams, and technology firms• Review, edit, and draft course content• Coordinate with stakeholder… Show more • Manage the development of education resources (including publications, asynchronous online training, webinars, classroom training, and blended learning)• Facilitate train-the-trainer efforts for internally-created programming• Develop and maintain project schedules and budgets• Identify and manage vendors, including instructional designers, subject matter experts, multimedia teams, and technology firms• Review, edit, and draft course content• Coordinate with stakeholder groups to identify their objectives and the resources needed to meet those objectives• Identify outside educational resources that would be beneficial to membership and manage those relationships• Upload new courses to the Learning Management System, develop course descriptions and course pricing, create search terms and feature in the NECA course catalog• Troubleshoot user technical issues and monitor educational sessions as necessary Show less

Hyattsville, Maryland, United States

• Designed, developed, implemented, and delivered online and classroom training for construction training needs• Designed, developed, and implemented a structured On-the-Job Training (OJT) program for 150 employees• Managed schedule of compliance training requirements for 150 employees• Developed, analyzed, and interpreted key performance indicators (KPIs) for training programs and tools that assess the effectiveness and utilization• Amended programs and tools as necessary to… Show more • Designed, developed, implemented, and delivered online and classroom training for construction training needs• Designed, developed, and implemented a structured On-the-Job Training (OJT) program for 150 employees• Managed schedule of compliance training requirements for 150 employees• Developed, analyzed, and interpreted key performance indicators (KPIs) for training programs and tools that assess the effectiveness and utilization• Amended programs and tools as necessary to increase effectiveness and/or adapt to changes that occur in the construction industry• Facilitated monthly new employee orientation programs to groups of 1-5 employees• Provided functional and technical expertise to end users of LMS• Developed and maintained library of over 700 LMS courses; doubled participation in LMS courses• Served as member on the Metro Washington Association of Builders and Contractors’ Workforce Development Committee Show less

Washington D.C. Metro Area

● Led the execution of over 230 instructor-led training programs for over 120 global ATD enterprise customers annually. For each delivery, this included uncovering client needs, determining audience profiles, scoping services to be rendered, ensuring adherence to contractual requirements, establishing project milestones, and creating communication plans.● Served as a primary client point of contact after each engagement is confirmed, ensuring transfer of client requirements to… Show more ● Led the execution of over 230 instructor-led training programs for over 120 global ATD enterprise customers annually. For each delivery, this included uncovering client needs, determining audience profiles, scoping services to be rendered, ensuring adherence to contractual requirements, establishing project milestones, and creating communication plans.● Served as a primary client point of contact after each engagement is confirmed, ensuring transfer of client requirements to cross-functional stakeholders and leading the delivery fulfillment process from initial onboarding meeting to post-course wrap-up.● Led multi-course, global engagements for new and existing clients, ensuring adherence to contractual requirements and establishing project milestones, communication plans, and schedules.● Provided subject matter expertise and sales support to the Enterprise Solutions team to aid in defining, selecting, and proposing learning solutions to ATD clients.● Customized existing ATD courses and proposed innovative learning experiences, leveraging ATD’s global network of subject matter experts, speakers, and facilitators. This included the virtual adaption of five previously face-to-face courses and redesigning two courses to be Section 508-compliant.● Designed custom solution proposals that detailed training program content, design, formats, outcomes, deliverables, and resources required.● Created standardized procedures that maximized the efficiency and consistency of client intake, custom program development, and logistical communication.● Partnered with Facilitator Relations team to anticipate trainer resources and skillset requirements based on the sales pipeline.● Managed a team of two Specialists responsible for maintaining client delivery schedules and logistical execution of Enterprise engagements. Show less

Washington D.C. Metro Area

● Used a data-driven yet people-centric approach to conduct needs analyses for Fortune 50 clients that identify the skills and behaviors individuals and teams need to succeed in their roles. Through this approach I proved how one client could recover $378M in lost annual revenue by upskilling 50 sales professionals.● Evaluated performance gaps using a combination of qualitative and quantitative research methods. ● Created educational roadmaps to improve human performance and engagement,… Show more ● Used a data-driven yet people-centric approach to conduct needs analyses for Fortune 50 clients that identify the skills and behaviors individuals and teams need to succeed in their roles. Through this approach I proved how one client could recover $378M in lost annual revenue by upskilling 50 sales professionals.● Evaluated performance gaps using a combination of qualitative and quantitative research methods. ● Created educational roadmaps to improve human performance and engagement, including learning journeys, learner personas, curriculum blueprints, and competency models.● Went beyond training and development recommendations to find connections between operational and infrastructural inefficiencies that impact human performance.● Facilitated strategic conversations to drive organizations towards creating the internal conditions necessary to drive performance, foster collaboration and enable innovation.● Developed and recommended change management strategies to ensure the success of training initiatives.● Wrote and facilitated instructor-led and computer-based leadership development and coaching training for Fortune 50 clients.● Wrote storyboards for computer-based video training on leadership, strengths-based coaching, and change management.● Conducted needs assessments and create learning experiences to bridge the gap between human performance and the digital and AI transformations.● Assisted with RFP, SOW, and Level of Effort documentation.● Evaluated teams and created learning experiences for: B2B sales, technology consultants, software developers, EDI mappers, project managers, customer support representatives, and bankers.● Generated an additional $1M in pipeline through continued engagements with repeat clients. Show less

Washington D.C. Metro Area

● Coordinated and managed the overall planning, scheduling, execution, monitoring, and review of engagements for Fortune 100 clients● Conducted needs analyses and diagnostic reviews to identify skills gaps among B2B sales and technology consultant workforces● Built competency models using a combination of qualitative and quantitative research methods● Solely responsible for all quantitative analysis, utilizing Excel and SPSS ● Collaborated with clients to develop content… Show more ● Coordinated and managed the overall planning, scheduling, execution, monitoring, and review of engagements for Fortune 100 clients● Conducted needs analyses and diagnostic reviews to identify skills gaps among B2B sales and technology consultant workforces● Built competency models using a combination of qualitative and quantitative research methods● Solely responsible for all quantitative analysis, utilizing Excel and SPSS ● Collaborated with clients to develop content strategy based on analysis of skills gaps among their workforce and learner behavior analytics● Developed learning journeys, personas, and curriculum blueprints ● Audited onboarding and ongoing training content for alignment to core competencies● Created and facilitated workshops on the psychology of learning, conducting needs analysis, developing competency models, and analytics for Learning & Development● Utilized the principles of adult learning to curate and create impactful learning experiences● Maintained responsibility for digital media library of over 2,000 items, including each component such as content, photography, video, audio and other assets● Managed new product development for a mobile App aimed to increase employee engagement, motivation, and core job skills with microlearning content for global automotive manufacturer ● Coordinated activities between international teams of planning, UI/UX design, learning & development, legal, marketing, ICT, and mobile app development personnel Show less

Washington D.C. Metro Area

● Maintained responsibility for digital media library of over 2,000 items, including each component such as content, photography, video, audio and other assets● Created 3- and 5-day workshop series to launch the careers of newly hired millennials; 98% of workshop participants believe they can apply the lessons directly to their current role● Designed Algebra I, Algebra II, and Statistics curriculum in Canvas for school system with 1:1 instructional model● Designed end of unit… Show more ● Maintained responsibility for digital media library of over 2,000 items, including each component such as content, photography, video, audio and other assets● Created 3- and 5-day workshop series to launch the careers of newly hired millennials; 98% of workshop participants believe they can apply the lessons directly to their current role● Designed Algebra I, Algebra II, and Statistics curriculum in Canvas for school system with 1:1 instructional model● Designed end of unit, mid-term, and final examinations for Integrated Math III, Geometry, Algebra-Trigonometry, Pre-Calculus, Calculus, and Biology to serve as basis for backward-planned curriculum Show less

Toronto, On

● Scheduled and arranged class visits and tours for prospective students through the Graduate Ambassador program● Provided research support and data analysis to the Assistant Dean of Students● Assisted with planning and executing information sessions and events● Answered prospective student inquiries● Developed critical paths and budgets for incoming exchange programs ● Created and maintained database of exchange partners● Assisted with website design using WordPress… Show more ● Scheduled and arranged class visits and tours for prospective students through the Graduate Ambassador program● Provided research support and data analysis to the Assistant Dean of Students● Assisted with planning and executing information sessions and events● Answered prospective student inquiries● Developed critical paths and budgets for incoming exchange programs ● Created and maintained database of exchange partners● Assisted with website design using WordPress ● Interviewed candidates for Master of Finance, Master of Management, and Master of Business Analytics programs Show less

Washington D.C. Metro Area

• Selected from competitive pool of over 48,000 applicants to participate in national teaching corps for underserved communities• Established the Peer Mediation program; trained 15 students each semester• Nearly doubled student achievement on the MSA from 28% Proficient/Advanced to 55% Proficient/Advanced• Taught 4 pre-algebra courses daily to at-risk 7th grade ESOL students• Collaborated weekly with teachers to determine best instructional strategies • Provided after-school… Show more • Selected from competitive pool of over 48,000 applicants to participate in national teaching corps for underserved communities• Established the Peer Mediation program; trained 15 students each semester• Nearly doubled student achievement on the MSA from 28% Proficient/Advanced to 55% Proficient/Advanced• Taught 4 pre-algebra courses daily to at-risk 7th grade ESOL students• Collaborated weekly with teachers to determine best instructional strategies • Provided after-school group and one-on-one tutoring and mentoring• Elected Team Leader for 2013-2014 school year Show less

Springfield, Massachusetts Area

• Conducted quantitative research for Dr. Daniel Horowitz on privilege at Yale University• Managed dataset (n=940) with coding, entry and analysis using Excel & STATA• Methods used: Chi-square, ANOVA, t-test, cross tabulations• Focused specifically on patterns of inequality

Greater New York City Area

• Conducted literature reviews for issue advocacy organizations• Organized and analyzed data from focus groups• Edited data presentations for clients

New Brunswick, Nj

• Conducted qualitative research on why women run for office• Staffed NEW Leadership NJ program to encourage 30+ women to run for political office

New Brunswick, Nj

• Conducted qualitative research on community-based health literacy in low-income, urban areas• Formulated ways to implement this research into Hyacinth’s programs

New Brunswick, Nj

• Developed fact sheet on women cabinet officials and term-limited legislators• Staffed NEW Leadership NJ program to encourage 35 college women to run for political office

Master Of Business Administration (M.B.A.), Organizational Behavior And Social Sector Management

B.A., Sociology And American Studies