Case Manager
CurrentStreamlined clinical structural system & protocols to optimize delivering services for high-risk groups, incorporating standardized procedures for patient assessment and hotel voucher distribution; designed & executed patient satisfaction survey to gauge service effectiveness. Closely coordinate with a multidisciplinary team, including a medical navigator, Public Health, and street-based screening provider, to enhance care accessibility for underserved prenatal populations facing challenges such as unstable housing, substance use, incarceration, syphilis diagnosis, and barriers to other prenatal care. Implemented proactive follow-up and outreach strategies, encompassing home visits, to extend comprehensive case management, deliver patient education, and foster ongoing engagement in care plans.Established and nurtured partnerships with external organizations and community agencies to bolster resources supporting prenatal, postpartum, and newborn care.Support maintenance of patient registry to monitor patient progress and outcomes