Ei Phyu Thwin Email and Phone Number

• Support the L&D training, the process and the practice of L&D • Support the development & learning policies, design and process• Performs orientation training for new joiners for HR matters• Help in the program of conducting the organization training and internal customization program• Maintaining up-to-date training and development records for the Leadership and Management program and Young professional program• Tracking the L&D budget and ensure expenses to delivery within agreed budget limits• Providing an efficient follow up of L&D service: attendance, assignment completion, course instructions, pre-learning materials, etc.• Organizing meetings, training, workshops, special events, and other related activities.• Report the evaluation of learning & development activities and program with action planningGeneral HR tasks:• Providing an excellent HR customer service by acting as a point of contact for L&D and HR general queries from all staff• Check, update and create internal policies with the guidance of Management• Overview the payroll calculation and process, main contact for payroll service• Provide employment certificates, assist in education allowance and computer allowance application• Help with Audit for HR related documents and serve as the main contact for HR team for Audit• Prepare and overview labor contracts, overview of leaves and medical insurance application• Performs documenting process for employee files

• Facilitate resolution for escalated HR issues related to benefits, payroll, Leaves of Absence, and HR administrative things.• Deal with the HR service company for Payrolls and employment matters and sometimes by oneself to other relevant Government offices for HR related matters such as Labor office, SSB and PIT office• Handle onboarding of newcomer/s and ensure new hire orientation practices are implemented• Provide systematic maintenance and tracking in filing system and other documentation process (employment contracts, timesheets, Personal Service Contracts• Ensure exit processes are followed in a timely manner (exit paperwork & exit surveys and timesheet• Participate in the planning and implementation of HR initiatives to support Phandeeyar’s mission and vision.• Be the point of HR contact for Auditors for HR related issues.• Assist with the day-to-day efficient to operations of the HR Department.• Support the recruitment process including sourcing the qualified candidates, assist in pre-screening the candidates and arranging the interviews with HR Lead and respective project teams, update regularly through the process.• Prepare and maintain the staff database and filing system and other documentation processes including employment contracts and monthly timesheets reports.• Assist to Personal Service Contracts documentation with project leader/Manager.• Organize meetings, training, workshops, special events, and other related activities.• Responsible to handle monthly payroll calculation and to PIT in processes for both Local and Expat.• Prepare the financial payment requests and monthly HR cash flow. • Assisting HR Lead in the Development of Human Resources procedures and policies as required.• Other human resources related duties as and when required.

• Prepare Expense Sheet and Template to assist in payroll preparation• Create and Coordinate the Reception Roster for all the team support• Prepare the Monthly Juice Report for training updates• Order office supply (Water, Chewing Gum, Tissues, and other office supply)• Prepare the Placement List of MyWorld and coordinate with Labor Officer from Government office monthly• Conduct initial orientation to newly hired employees• Communicate with public services when necessary• Coordinate and help to another sales department when necessary• Properly handle complaints and grievance procedures• Provide day to day clerical and administrative support to HR Executive• Timely assist to Department Head and Country Manager

Customer Communication● Answering emails via both support and direct email addresses● Ensure reception and office phone is covered during business hours 8am to 5pm including lunch● Arrange appointments with candidates as requiredAdministration● Formatting CVs● Creation of documents for both internal and external distribution● Writing job descriptions● Creation of all templates - reference checks, terms● Prepare necessary documents for consultant’s meetings with customersData Entry● Create candidate, client and contact profiles on CRM● Perform all new candidate pre-screening data entry● Update Company Comments with regards to terms of business● Complete client information on overview pageResearch● Search relevant websites and newspapers for job leads● Source candidates from job boards (JobNet, Monster.com etc)