Pam Eide Email & Phone Number

Polson, Mt, Us

Grafton, Wi, Us

Develop relationship strategies and programs that align with UFS Strategic Objectives andGrowth GoalsBuild and maintain strong relationships with executives and key leaders at Strategic Partners ensuring customers, both internal and external, are positioned for success

Milwaukee, Wisconsin, Us

• Directs ~40 matrixed team members utilizing a sales-to-account management approach and CRM data prioritization to support identification, development, and integration of strategic partners across Fiserv's portfolio of solutions.• Consults with C-suite teams at large financial institutions to understand business objectives and obstacles, and advises on solutions and services that have delivered hundreds of millions of dollars in contract value to date.• Leads integration and go-to-market strategy for all high-impact business acquisitions, ensuring acquired organizations are assimilated into Fiserv, aligned on business objectives, and equipped to grow.• Builds relationships with businesses and vendor partners servicing mutual clients to support sales and improve integration; expanded client base by +4,200 and established 172 channel partners representing 3,000 mutual clients.

Milwaukee, Wisconsin, Us

• Built and managed team of 4 supporting complex sales opportunities; identified strategies to approach pricing or solutions obstacles and ensured team maintained a sales-centric approach to effectively meet client and prospect needs.• Established formal integration request processes to support decision-making and promote cross-functional collaboration; analyzed integration data to track service performance and enhance client support.• Spearheaded implementation of Salesforce CRM; developed reporting guidelines, supported sales team with territory planning and deal structuring, and ensured the business was uniformly represented.• Collaborated with marketing and executive leadership on design and launch of 'Fiserv Forum', the nation's largest banking convention, and identified solutions and strategies to present to more than 3k attendees.

Milwaukee, Wisconsin, Us

• Identified and presented to CEO an enterprise-wide need for integration support and its potential impact on sales revenue generation; established and expanded department to ~14 team members.• Delivered leadership and direction to channel management team overseeing business case development, go-to-market strategy, execution, customer service, and process improvement for +170 channels with over 3,000 clients utilizing.• Assessed team member strengths and motivating factors to successfully reassign individuals and drive organizational operations that allowed for new challenges and continuous learning opportunities.• Built foundation, processes, and database to track individual entity integration, value prop, usage, communication, and relationship management protocols.

Milwaukee, Wisconsin, Us

• Created strategy and various support roles and models for new and expanding business based on client segmentation and distinctive client needs.

Milwaukee, Wisconsin, Us

• Managed ~15 team members overseeing channel management operations for large financial institution clients while developing strategic messaging and problem-solving models to support their objectives.• Collaborated with C-suite and enterprise teams in a multifaceted capacity, delivering guidance and support on pricing, contracts, product implementations, and client communications to drive strategic operations.• Developed distinct team member roles tailored to client services; introduced growth plans and built program management parameters for complex projects.

Milwaukee, Wisconsin, Us

• Acquired and managed large client accounts, prioritizing client satisfaction as a key performance indicator; achieved 500% of sales quota.

Milwaukee, Wisconsin, Us

• Directed implementation of new client software systems for large financial institution accounts; ensured business requirements were met while achieving high cardholder satisfaction.