Business Analyst
CurrentWorked with primary stakeholders to pinpoint business requirements and facilitated the conversion of those needs into solutions. Managed and coordinated both management and technical briefings. Engaged with internal delivery teams for problem-solving, strategy development, and up-selling. Implemented strategies to minimize project risks and inefficiencies, utilizing JIRA for project management tracking.Successful implementation of CCAI projects using Dialogflow, GCP, Webhooks, BigQuery, and Firebase to create Virtual Agent chatbots.Successfully built and deployed a motion-synced virtual agent with a digital avatar using Nvidia's Botmaker, RIVA ASR & TTS and Nemo LLM on Nvidia's Triton server.End-to-end project management on a DocAI solution for tabular extraction from research documents using custom ML