Product Expert (Workflow Automation)
CurrentCOORDINATING PRODUCT AND FEATURE RELEASESo Bridged Product Development and Customer Experience teams driving product strategy and ensuring alignment with user needs.o Coordinated end-to-end product and feature launches, ensuring seamless customer communication, internal training, and high product adoption rates.o Advocated for customers by gathering insights and defining user stories to translate into actionable PRDs for Product Management.Key Accomplishmentso Spearheaded the release of new products and feature updates, contributing to €5M+ in new ARR and achieving 70%+ adoption.o Contribute to the creation of 10 PRDs, incorporating customer feedback and data-driven insights to prioritize features.o Played a pivotal role in shaping product roadmaps by leveraging user feedback and ensuring high-impact features were delivered on time and within scope.