• Led cross-functional teams to deliver the Family Justice Court system, understanding business requirements and collaborating with stakeholders, achieving a 15% reduction in project completion time, and showcasing strong stakeholder management and project management abilities.• Managed stakeholder relationships across multiple departments, aligning IT solutions with business goals, enhancing communication, and ensuring projects remain within budget and scope while driving efficiency.• Facilitated risk assessments and managed user acceptance testing (UAT), ensuring seamless system integration and reducing support tickets by 15%, reflecting expertise in risk management, system validation, and process improvement.• Collaborated with business leaders and technical teams to develop comprehensive training programs, addressing feedback and improving end-user satisfaction, highlighting strong stakeholder engagement and customer-focused solutions.• Identified cost-saving opportunities during migration to AWS, reducing project costs by 10% while improving system uptime, demonstrating strategic thinking and innovation in IT infrastructure management.

• Collaborated with Business SMEs, system developers, and external vendors to define project scope and technical requirements for an e-commerce platform upgrade, ensuring alignment with business goals and on-time delivery through Agile methodologies.• Managed a team of 5 developers and 2 analysts to deliver royalty management web apps and mobile apps that supported the shopping malls, achieving a 25% improvement in repeating customers.• Produced detailed project documentation, including status reports and post-implementation reviews, ensuring clear communication with business leaders and IT teams, supporting informed decision-making and strategic alignment.

As a software engineer from the leading provider of loyalty management and customer transaction systems my role in this company involves understanding the business logic of point awarding, redeeming transaction protocols and converting the spent money to the according rewards as our customer’s requirements. I am responsible for • Develop and maintain web application using Java, Spring and Hibernate.• Develop java programs for batch running.• Develop and maintain play store android apps• Urgent maintenance for iOS app writing in Objective C.• Develop and maintain Java web services• iOS Push Notification Service Client.• Android Push Notification Service Client.

Worked as a developer to deliver the user required software corporate with a team and as well as with own steam. I used to work under high pressure due to quick requirement changes which is applied to fully developed and live software. I used to help management team to review the potential errors and risks they have to take when changes affect the current situation. I used to meet deadlines and used to solve unexpected errors effectively so that lessens the inconvenience caused to users. I was also responsible for: • Designing the database structure to be able to cope with user required system. • Implementation/coding web applications using ICE face component, J2EE, Hibernate, spring frameworks within specific time frame.• Designing and implementing user required report by using BIRT reporting tools.• Testing and debugging the various live projects.• Trouble shooting and debug errors in short time.• Customizing some of the projects as user requirements.• Test the developed system by implementing JUNIT test.• Documentation of the system developed.