As a Financial Services Risk Management leader, I have expertise optimizing risk and business processes across the enterprise. I am known for risk management activities working across the three lines of defense from the business, to compliance, to audit. My specialties include deploying Enterprise Risk Management (ERM) programs including: control assessments, testing and monitoring, governance reporting. I lead teams that build and automate functions for business testing, third party program management, AML, and the creation of new products and services. I am skilled at presenting and reporting on key risk indicators and risk trends. I have a reputation for leveraging lean process principles to increase efficiency and decrease risk exposure. I bring experience in managing regulatory expectations, benchmarking best practices, and participating in exams. I enjoy applying analytic and creative thought to solve complex problems, driving change, and bringing strategic visions to life.
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Senior Vice President Risk StrategyCiti 2021 - PresentNew York, New York, Us -
Senior Vice President Audit ServicesNorthern Trust Corporation 2019 - 2021Chicago, Illinois, UsLead an international team responsible for audits, targeted assessments, and advisory consulting services for global Risk Management and Compliance functions.• Performed reviews in areas including: credit risk, operational risk, enterprise risk management, anti-money laundering (AML) and economic sanctions, corporate compliance, fraud, privacy, and swap dealer activities• Provided program management leadership for Finance's implementation of regulatory requirements spanning several enterprise wide systems -
FacultyLake Forest Graduate School Of Management 2019 - 2021Lake Forest, Illinois, Us -
Senior Director Operational Risk And Business ComplianceDiscover Financial Services 2014 - 2019Riverwoods, Il, UsPromoted to lead a team located in 5 states. Ensured adherence to enterprise, operational, and third-party risk management requirements. Identified risk trends and managed emerging risks.• Performed effective challenge and acted as liaison and trusted partner across the three lines of defense for risk programs including the adoption of emerging technologies and build out of a new exception-reporting.• Educated partners across levels on risk themes through executive, governance, and committee reporting and presentations. Identified channels of escalation to accelerate remediation of issues found.• Innovated and implemented a vision for integrating operational, strategic, and enterprise functions to be tested and monitored spanning the full range of card and loan products. • Led new team through condensed time frames to achieve completion of risk assessments and process control design reviews in a third less time.• Defined and implemented automation of numerous processes related to data, reporting, and testing. Significantly increased efficiency in Preventative, Detective, Third Party, Exam, and AML risk management activities. -
Director, Risk ManagementDiscover Financial Services 2010 - 2014Riverwoods, Il, UsChosen to lead a team located in 5 states responsible for Recovery and Collections Strategy, Vendor Audit, and Business Risk.• Created and implemented a vision for an innovative center of excellence for vendor audits that established a robust framework for third party oversight. • Performed an analysis of the Suspicious Activity Reporting (SAR) function that led to the creation and implementation of a new organization. • Provided strategic project management across enterprise partners including: technology, legal, compliance, risk and operations for the implementation of a best-in-class recovery system on time and according to plan. • Developed and implemented operational and statistical strategies, segmentations, and models to optimize inventory placement and forecasting. Increased incremental recoveries significantly. -
Director, Authorizations & Fraud StrategyDiscover Financial Services 2007 - 2010Riverwoods, Il, UsPromoted to lead a team members across 3 states responsible for Authorizations, Pre-delinquency, Fraud, Collection and Recovery Incentive, and Compliance strategies.• Program managed the enterprise-wide implementation of the first holistic authorizations strategy. Replaced a legacy system, built new strategy segments, logistic regression models, and contingency logic. Partnered with technology, legal, compliance, and operations partners.• Profitably increased sales and mitigated losses through creation and implementation of numerous strategies.• Internally developed fraud model suite on time, which reduced reliance on external vendors and significantly reduced operating expenses. -
Analyst - Senior Strategy ManagerDiscover Financial Services 1998 - 2007Riverwoods, Il, UsProgressed through a number of roles with increasing responsibility, from an individual contributor to a senior people leader.
Eileen A. Skills
Eileen A. Education Details
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The University Of Chicago Booth School Of BusinessMaster Of Business Administration (Mba) -
Northwestern UniversityMaster Of Science (Ms) -
Northwestern UniversityBachelor Of Arts (Ba)
Frequently Asked Questions about Eileen A.
What company does Eileen A. work for?
Eileen A. works for Citi
What is Eileen A.'s role at the current company?
Eileen A.'s current role is Senior Vice President at Citi.
What schools did Eileen A. attend?
Eileen A. attended The University Of Chicago Booth School Of Business, Northwestern University, Northwestern University.
What skills is Eileen A. known for?
Eileen A. has skills like Leadership, Management, Financial Modeling, Risk Management, Business Analysis, Analytics, Credit Risk, Process Improvement, Credit Cards, Strategy, Financial Services.
Who are Eileen A.'s colleagues?
Eileen A.'s colleagues are Charlie Godley, Nora Mulligan, Max Garrido, Michael Ricci, Pratik Chandarana, Kori Lu, Kim Littles.
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