Cyber: Host and Endpoint Security (H&ES) Service H&ES protects and secures the enterprise’s servers and devices through the capabilities of asset management, application control via allow-listing, anti-virus and anti-malware, endpoint detection and response, file integrity and user behavior monitoring. - Partner with product managers and engineering leads to build client surveys, product roadmaps, and prioritize backlog of user stories- Improve engineering teams’ commitment reliability from 21.43% to 100% and reduced epic cycle time from 162.79 days to 87.88 days within six months of joining team- Increase visibility of teams’ progress of multiple work streams to leadership by leading weekly status calls, creating progress tracker documentation, and updating Confluence pages for information sharing- Monitor vulnerability dashboards regularly to ensure vulnerabilities are timely remediated - Lead daily stand-up meetings for two engineering teams to ensure impediments are removed so that work is delivered successfully

U.S. Citizenship and Immigration Services: ELISELIS is a web-based case management system used by 10,000+ users throughout the country to adjudicate immigration benefits. This system transforms the immigration process from paper-based to electronic filings and processing by using the latest technology. - Partner with clients to build user and process flows, build product roadmap, and prioritize backlog of user stories- Spearhead client meetings with internal and external customers to gather feedback and translate business requirements into tangible user stories- Increase adjudication rate by 110% through integration with external systems which led to an increase of completed cases since go-live in June 2019- Lead a cross-functional team of eight full-stack software engineers, business analyst, and quality assurance specialist using Agile/Scrum methodologies- Increase adoption rate of products between stakeholders and legal/compliance through effective communication and trainingU.S. Citizenship and Immigration Services: RFDS RFDS is a case management system that detects fraud and threats to national and public security across all of USCIS’ systems. - Partner with prime contractor to build a trusting and successful relationship to deliver quality service to clients- Conduct candidate interviews to fulfill resource needs for business analysts- Lead a team of four employees and subcontractors to a successful transition to company and project- Compete in technical challenges and contribute to business development initiatives

Business Analyst on the Flexible Agile Development Services Contract for U.S. Citizenship and Immigration Services (USCIS)Responsibilities include, but not limited to:- Engage client to gather business rules and translate requirements into tangible deliverables, such as use cases, user stories, and workflow/process diagrams.- Serve as a liaison between stakeholder and legal/compliance to ensure deliverables meet legal standards.- Analyze and communicate potential risks to client to ensure deliverables are timely.- Conduct functional, regression, and user acceptance testing to ensure deliverables meet client’s needs.

U.S. Department of Justice: Momentum - Developed computer-based training and software simulations using Adobe RoboHelp and Captivate on a United States Department of Justice (US DOJ) Enterprise Resource Planning (ERP) implementation project.- Maintained and managed system access for both government employees and contractors to 12 non-production instances in CGI Momentum Financials at US DOJ. - Gathered US DOJ’s client requirements and collaborated with developers to redesign client’s website, which included user access procedures and forms. - Streamlined US DOJ’s workflow processes by creating diagrams, process documentation and user guides using Microsoft Visio and Word. - Responsible for successfully completing audit and reporting requests for FY 2013 at US DOJ.U.S. Department of Navy: Navy ERP- Served as a member of the SAP Basis Security team on the United States Department of Navy ERP project, the largest Public Sector SAP implementation worldwide.- Maintained over 64,000 user base access to Navy ERP system via GRC Access Control.- Standardized and improved efficiency of security administration via process documentation and ad-hoc management report requests at Navy ERP.

- Researched local newspapers and communicated with local NGOs on illegal adoption issues.- Evaluated efficiency of Foreign Nationals and Foreign Service Officers in visa adjudications.- Collaborated with local employees and citizens in a multi-cultural environment. - Collected and validated data via the Consulate's internal system for assessment in future visa adjudications.

- Collaborated with team to analyze and deconstruct the Mumbai Attacks of 2008.- Collected and validated data through open source intelligence analyses via the Internet.- Composed a social network map of the Mumbai Attacks via i2 Analyst Notebook.- Established and maintained a research repository on the topics of human terrain and data fusion.

- Assisted the professor in preparing for the course, The Threat of Crime and Terrorism.- Engaged and guided a classroom of 140 students in activities.- Created a simulated terrorist plot to engage students in counter-terrorism methods.- Conducted open source intelligence analyses to validate data for simulated terrorist plot.