Case Manager (Volunteer)
Current- Assisted people facing financial hardship to save their pets.- Triaged applications from clients; assessed and evaluated all information provided.- Contacted clients and veterinarians to gather comprehensive understanding of each situation.- Facilitated donations to pet owners and their beloved pets in genuine need.- Helped alleviate financial stress and difficulties for pensioners, and individuals with disabilities and mental health issues.- Maintained detailed notes and wrote reports.- Collaborated with a multidisciplinary team, working with professionals from diverse backgrounds