Eileen Dynowski Email and Phone Number

Managing Document Strategy roll out at WDC in support of office of the future project, new ways of working and office modernisation programmes. Our Change Framework and Toolkit was an award winner at the HR Excellence Awards 2016. Was in a Business Analyst role working in the Public Sector on significant change projects. Role involved agreeing scope of redesign, and development with service areas, analysis, documentation, solution proposals, benchmarking, benefits realisation and monitoring practices and procedures, designing business operational requirements and solutions, preparing specifications, process diagrams, costs and statistical analysis. An ICT professional with 29 years experience in Service Management, Project Management, Performance Management, Incident & Problem Management, Business Analysis, Consultancy, Change Management, Leadership, Teambuilding and Staff Development. Have in depth experience of managing the Applications Support Service ensuring that best practices are established and enforced in the implementation and support of key business applications.