Eileen Foo Email & Phone Number

Singapore

- Managed, organized, executed numerous team activities for four (4) Senior Executives, including organizing of all internal and external appointments, meetings (on-sites/offsites), caterings, travel arrangements according to company travel policy and event management of conferences and seminars.- Assisted in major social events on logistic support such as VGE APAC Training Summit with more than 100 participants from both local and international offices. Handled event management on participants attendance and registration process, coordinating closely with the appointed external event agency. Managed all hotel accommodation arrangements and airport transfers international participants and ensure smooth transition from point to point.- Managed and scheduled cost-effective air/hotel/ground transportations for four (4) Senior Executives and their respective sales teams for submission of travel requests. Created detailed travel itineraries both domestic and international, covering different time zones. Coordinated with travel agents and managed international travel processes. Handled all flight bookings with appointed company travel agent, application of travel visa and car hire arrangement for point to point travel.- Coordinated and arranged of customer meetings and internal stakeholder meetings at international level. Coordinated for preparation and timely disseminated of meeting minutes and slides presentations for all meetings.- Quick to react on urgent situations and events that require quick response or turnaround.- Managed all expenses reports inclusive of medical claim, travel expenses and entertainment claims, follow up on the approval of the claims and payment status. Maintained and updated the medical and expense claims reports.- Coordinated closely with internal teams from Marketing, Finance, Recruiting, Facilities, HR, and other Executive Assistants within the organization.- Effectively and efficiently coordinated with different business units.

Singapore

- Served as Executive Assistant to General Manager, ASEAN managing all support aspects of Sales, Marketing & Business Development for Orange Business Services Enterprise Sales Department, bringing forward innovative solutions and unique customized services to customers.- Supported GM on all office administrations, travel, expenses, filing, office equipment, phones, PC, IT issues etc.- Supported GM to establish C-Level relationships with existent clients, new clients and consultants to align the strategic business direction.- Supported GM to generate reports on new business volume and achieved business targets via the effective management of CRM Sales Force system.- Assisted GM to track all scheduling of meetings and calls through management of outlook calendar for GM.- Assisted GM to manage all sales team expenses and processed for payment within one month of receipt of receipts.- Supported GM on admin tasks including travel booking - air, transport, hotel arrangements file for each trip. Management of visa's, obtaining annual (long term) visas where possible.- Filed customer business cards and input data to Outlook on a regular basis.- Supported sales team developed new sales and marketing materials.- Provided general administrative assistance to support customer activities including: bid responses, collating material, logistics, marketing and event support etc.- Organized bi-weekly Sales Team Meetings, manage agenda and location.- Assisted with preparation and end to end organization of Customer Workshops and sales team Off-Sites, on and off-site, scouting locations, travel arrangements, booking hotels, room booking, promotional material, meals, refreshment, evening events etc.- Assisted in Customer Satisfaction Survey by sending, tracking status of survey results.- Management of sales team training including organizing classrooms sessions - particularly on Cisco Sales Certification.- Management of sales team travel schedules.

Singapore

- Served as Senior Marketing Executive all support aspects of marketing activities for Sumitomo Metal Mining Asia Pacific Regional Headquarter Marketing Department, bringing forward well-coordinated shipping and procurement activities between local manufacturing plant and foreign manufacturing subsidiaries in Taiwan, Philippines, US and Malaysia etc.- Coordinated between local manufacturing plant and foreign manufacturing subsidiaries, handled all shipping and procurement activities as well as monitor customer payment to avoid bad debts.- Coordinated with foreign subsidiaries manufacturing plants on customer new orders, delivery postpone and expedition as well as to resolve customer complaints on shipment and quality problem.- Convinced the Marketing Department Management to implement cost saving plans for the entire manufacturing plant to remain competitive and stay profitable, as our product-selling price had eroded tremendously through the number of years. The list of cost saving plans successfully were:o Reduction of hidden costs such as freight costs incurred importing raw materials in advance by using sea shipment rather than by air shipment.o Reduction of local handling costs for shipment and maximise the consolidation of customer orders to be delivered.- Chaired daily meetings with important personnel from Production Department of agenda on what items to be shipped to customers based on the orders received in accordance with priority.- Handled shipping coordination and data entries of customer orders into sales order processing system for both customers and our production department.- Supported Marketing Director to handle sales support assignments of 75% of company total sales.- Facilitated as a Marketing Trainer to support both local and foreign subsidiaries manufacturing plants to educate them on the procedures of how to manage the marketing department for a newly set up manufacturing plant.