Eileen Kustin Email & Phone Number
Who is Eileen Kustin? Overview
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Eileen Kustin is listed as Out of State Reporting Compliance Specialist at DH Wine Compliance, based in Sonoma, California, United States. AeroLeads shows a matched LinkedIn profile for Eileen Kustin.
Eileen Kustin previously worked as Senior Client Success Account Manager - Fulfillment at Winedirect and Customer Service Specialist Supervisor/Account Manager at Vinfolio.
Email format at DH Wine Compliance
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About Eileen Kustin
Experienced and motivated Customer Service professional with over 21 years of experience in the Wine Industry. Excellent reputation for resolving problems, improving customer satisfaction, and positively impacting overall morale and productivity.
Eileen Kustin's current company
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Eileen Kustin work experience
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Senior Client Success Account Manager - Fulfillment
Part of recent layoff due to downturn in fulfillment business.Single point of contact for 30-40 winery clients, managed all aspects of the relationship including setting proper expectations, effective communication strategies, and building strong relationships .Provided ongoing client training and onboarding (SaaS platform) including in-person and remote presentations and demos of the product suite as needed .Built strong relationships with key stakeholders across company network.Established mentorship program for new Account Managers.Proactively identified account and software issues, continually looked for process improvements.Actively analyzed, took corrective action or escalated to provide timely issue resolution .Provided ongoing client support with annual forecasting, billing queries, project management and Wine Club.Created, managed and organized international logistics for the International Shipping program
Customer Service Specialist Supervisor/Account Manager
Provided exceptional support to high-end wine collectors and sales team for pre- and post-sales, storage services, orders shipments and software issues.Supervised 3 Customer Service Specialists, onboarded new team members and provided mentorship.Provided long-term assistance in identification and resolution of ERP migration issues.Coordinated and organized international & domestic logistics for global consumer shipments
Us Office Manager
Handled all areas of compliance and monthly reporting: obtained new licenses/permits or renewals, tax bond and renewals, multi-state label/brand registrations, new COLA submissions with TTB, monthly state/excise tax reporting, CA BOE quarterly & annual Sales & Use tax returns, price posting, UNIMERC/NABCA filings.Composed direct import container loads and arranged corresponding logistics with freight forwarder.Processed P.O.s and invoices for domestic and direct import orders.Processed A/R, A/P, and handled monthly financial reports and other bookkeeping functions.Completed monthly inventory reconciliation
Frequently asked questions about Eileen Kustin
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What company does Eileen Kustin work for?
Eileen Kustin works for DH Wine Compliance.
What is Eileen Kustin's role at DH Wine Compliance?
Eileen Kustin is listed as Out of State Reporting Compliance Specialist at DH Wine Compliance.
Where is Eileen Kustin based?
Eileen Kustin is based in Sonoma, California, United States while working with DH Wine Compliance.
What companies has Eileen Kustin worked for?
Eileen Kustin has worked for Dh Wine Compliance, Winedirect, Vinfolio, and Victoire Imports Company.
How can I contact Eileen Kustin?
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