Eileen Ladd Email & Phone Number

Melbourne, Florida Area

• Focused on providing clients with a wide range of industry-leading technology, consulting and services to include: video conferencing, cloud, on-premise and hybrid video solutions, two-way immersive streaming with.
• Created and upheld relationships with customers and vendors; developed key business partnerships with the growing market; troubleshoot any issues that arose and resolved them quickly and with composure
• Defined both strategic and tactical plans for immediate and long-range customer acquisition and for growth
• Took initiative to help other departments stay organized and efficient; participated in cross-functional teams to enhance the services experience for customers and increase profitability
• Delivered outstanding customer service and responded to requests in the most professional manner possible; recognized for establishing close client relationships, evaluated regional trends and product strategies.
• Monitored flow of purchase orders and initiated appropriate actions to ensure timely delivery

Greater Atlanta Area

• Responsible for developing and implementing collaboration solutions to include: video conferencing, managed video services, multimedia services, video bridging solutions and cloud-based services. Communicated with.
• Utilized quick and efficient on-site problem solving to ensure the business ran smoothly
• Maintained/developed key accounts and prospects and established sales leads through proactive networking activities
• Assisted with the development of new processes to increase the efficiency of workflow
• Developed multiple high-level business and marketing strategies to enhance the quality of customer service and satisfaction
• Provided strategic recommendations for client such as social media strategy, brand identity, and advertising campaigns

Bachelor Of Science (Bs), Broadcast Journalism

Diploma, General