Eileen Lam

Eileen Lam Email and Phone Number

HR Technology @ Airbnb @ Airbnb
Eileen Lam's Location
San Francisco Bay Area, United States, United States
Eileen Lam's Contact Details
About Eileen Lam

Seasoned HR technology professional with more than sixteen years of experience in Technology, Travel, Hospitality, Healthcare, Insurance, and Financial Services industries. Effective communicator and team player with a successful record of exceeding pre-set goals and expectations. Extensive experience in research, analysis, design, development, QA testing, implementation and support for HR and Recruiting systems.Specialties: Workday HCM, Recruiting, Taleo Recruiting and Onboarding, Jira, Confluence, Kenexa Talent Management System.Certifications:- Workday HCM Certification, converted to Workday Pro HCM- Workday Recruiting Certification, converted to Workday Pro Recruiting - Taleo ACE System Administrator - Recruiting (ACE level)

Eileen Lam's Current Company Details
Airbnb

Airbnb

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HR Technology @ Airbnb
Website:
airbnb.com
Eileen Lam Work Experience Details
  • Airbnb
    Staff Business Solutions Engineer, Business Technology
    Airbnb Mar 2024 - Present
    San Francisco, Ca, Us
  • Airbnb
    Lead Business Analyst, Business Technology
    Airbnb Sep 2020 - Mar 2024
    San Francisco, Ca, Us
  • Airbnb
    Senior Business Analyst, Business Technology
    Airbnb Jun 2019 - Sep 2020
    San Francisco, Ca, Us
    Immediately after joining Airbnb, took ownership of Calibration (pilot) and Mid-Year Promotions. Through H2, single-handedly taken ownership of Calibration for the entire corporation, influenced the business and within BizTech to deprecate Google Sheets for Calibration, and use Workday as the gold standard. • Workday Pro HCM, and Recruiting certifications.• Lead Analyst supporting all things Workday Talent, currently working on the REIMAGINED PERFORMANCE project which includes: Calibration, Quarterly Conversation, Feedback, Goals, and Annual Performance Reviews. • Successfully deprecated Google Sheets for Calibration, rolled out Workday calibration for Airbnb, including e-team. This huge milestone established the framework for implementing highly visible company-wide programs.• Advise and Design for the long term - focus on incremental enhancements for recurring programs, e.g. promotion, quarterly conversation, review, and calibration.
  • Splunk
    Senior Hris Analyst
    Splunk Dec 2016 - Jun 2019
    San Francisco, California, Us
    * Workday Pro HCM, and Recruiting certifications.* Currently leading the HCM and Absence tracks for pay frequency change project.* Manage systems aspect of Splunk's compensation programs such as, quarterly promotions, annual focal, lead requirements gathering, configuration, testing efforts.* Lead Analyst supporting full spectrum of Workday HCM suite, including Absence, Core HR, Benefits, Compensation (Core and Advanced), Prism, Talent, and HCM Reporting.* Specialize in security design, calculated fields, and BP administration. * Proven ability to learn new and evolving features, modules, recommend a feasible plan for a successful implementation, including feature discovery, setting up demos, playbacks, testing, and post production support.* Led Prism implementation of HR Dashboards, including hires, headcount, attrition, goals/check-ins.
  • Workday
    Senior Business Systems Analyst - Hcm
    Workday Jul 2014 - Dec 2016
    Pleasanton, California, Us
    * Lead Analyst in WD Recruiting, came on-board soon after go live to support and enhance an emerging product. * Worked closely with business partners to understand business processes, goals and gaps.* Drove the planning, prioritization, design, development and deployment of new projects and system enhancements.* Responsible for understanding business requirements, configuring Workday HCM and Recruiting products* Leveraged business knowledge and expertise to identify opportunities for process improvements.* Participated in the change management and go live support processes.* Facilitated review sessions with functional owners, subject matter experts and end-user representatives.* Coordinated and performed system testing to ensure requirements are met. Work closely with project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign off.
  • Aaa Northern California, Nevada & Utah
    Hr Business Systems Analyst Iv
    Aaa Northern California, Nevada & Utah Mar 2013 - Jul 2014
    Walnut Creek, Ca, Us
    Worked closely with HR business partners, application developers, product managers to define, design, configure, test, and implement new features and enhancements in Workday HCM and Payroll. Drove to deliver highly valued, quality products that increase efficiency and resolve pain points for business partners, managers and employees. Translated complex business requirements to workable deliverables in Workday using the Agile methodology. Led IT Project teams on small and medium-sized projects that interface with business partners.
  • Lawrence Berkeley National Laboratory
    Principal Hr Business Systems Analyst
    Lawrence Berkeley National Laboratory Mar 2010 - Feb 2013
    Berkeley, Ca, Us
    Served as the lead Analyst in implementing new HR system applications. Focus on the Talent Management Suite of applications and PeopleSoft HRMS. Post-implementation, served as the System Administrator for Talent Acquisition to handle all configurations. Hands-on participation in system upgrades, especially in creating, and executing test plans; and developing new procedures as processes were implemented. Independently determined the best method to approach project support.
  • Kaiser Permanente
    Senior Hr Business Analyst
    Kaiser Permanente Nov 2007 - Mar 2010
    Oakland, California, Us
    Responsible for documenting business processes, gathering requirements from the business, and creating Business Requirement Document for process improvements, system enhancements, fixes, and upgrades. Led UAT by defining testing strategy, designing and executing test cases, and validating test results.
  • Wachovia (Formerly World Savings)
    Senior Hr Business Systems Analyst
    Wachovia (Formerly World Savings) Sep 2004 - Sep 2007
    San Francisco, California, Us
    Worked with business users to define requirements and specifications for process improvements, new functionality, system modifications, fixes and upgrades. Responsible for developing end-user procedures, queries and reports. Defined testing strategy, designed and executed test cases appropriate for the functionality. Worked with vendors and internal development team to resolve issues encountered through testing. Subject matter expert for PeopleSoft recruitment and HR modules and Kenexa Talent Management System (TMS).
  • Wachovia Corp./World Savings
    Marketing Coordinator/Project Manager
    Wachovia Corp./World Savings Sep 2003 - Sep 2004
    Coordinated workflow of all projects, including setting up creative briefings, initial concept meetings, and creating schedules. Managed projects according to plan, ensuring all stakeholders were kept fully informed of project status and performance relative to plan. Worked with three cross-functional teams to prioritize production workload under extremely tight deadlines. Subject matter expert for marketing creative processes and was assigned to become the Project Manager for implementing SmartPath (marketing resource management software).
  • Brassring Systems
    Marketing Communications Specialist
    Brassring Systems Sep 2000 - Jul 2003
    Us
    Responsible for all phases of product marketing from message conception and drafting content to print production and dissemination of marketing materials. Responsibilities had grown to include competitive analysis, budget control, contract negotiations, and vendor management. Coordinated print production. Worked cross-functionally to ensure product launches were successful and deadlines were met. Managed freelance designers and outside ad agencies.
  • Worldres
    Enrollment Specialist
    Worldres 1999 - 2000
    Dublin City, County Dublin, Ie
  • Sheraton Palace
    Marketing Assistant
    Sheraton Palace 1998 - 1999

Eileen Lam Skills

Peoplesoft Business Analysis Vendor Management Process Improvement Hris Management Recruiting Project Management Testing Business Process Onboarding Software Documentation Cross Functional Team Leadership Taleo Requirements Analysis Talent Acquisition Data Analysis Human Resources Leadership Software Implementation Analysis Change Management Workday Deferred Compensation Sdlc Applicant Tracking Systems Talent Management Visio Policy Quality Assurance Workday Hcm Workday Recruiting Requirements Gathering Taleo Recruiting Taleo Onboarding Business Objects System Conversion Creative Problem Solving Problem Analysis Internal Communications Marketing Communications Test Planning System Testing Microsoft Excel Access Peopletools Erp User Acceptance Testing

Eileen Lam Education Details

  • Golden Gate University
    Golden Gate University
    Computer Information Systems
  • San Francisco State University
    San Francisco State University
    Hospitality Management & Business Administration

Frequently Asked Questions about Eileen Lam

What company does Eileen Lam work for?

Eileen Lam works for Airbnb

What is Eileen Lam's role at the current company?

Eileen Lam's current role is HR Technology @ Airbnb.

What is Eileen Lam's email address?

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What is Eileen Lam's direct phone number?

Eileen Lam's direct phone number is (415) 848*****

What schools did Eileen Lam attend?

Eileen Lam attended Golden Gate University, San Francisco State University.

What are some of Eileen Lam's interests?

Eileen Lam has interest in Animal Welfare, Arts And Culture.

What skills is Eileen Lam known for?

Eileen Lam has skills like Peoplesoft, Business Analysis, Vendor Management, Process Improvement, Hris, Management, Recruiting, Project Management, Testing, Business Process, Onboarding, Software Documentation.

Who are Eileen Lam's colleagues?

Eileen Lam's colleagues are Mohamed Ahmed, Mukesh Sahni, Her Him, Houda Belbachir, Sandra Tozzi, Ash Reen, Leo Dagostini.

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