Eileen Monroe Email & Phone Number

Freeland, Mi, Us

Saginaw, Michigan Area

• An understanding of motivational methodology, metrics development, program structure, award identification, redemption services and fulfillment.• Daily interaction in Spanish with clients placing orders and solving complaints. • Computer and Web proficient.• Supervisory skills.• Solid administrative skills.• Consistent performance, and met and sustained the performance criteria for position • Prepared and organized weekly/monthly reports of purchase orders.• Interaction with vendors to fulfill orders, invoice payment, merchandise and technology updates.• Support merchandise team preparing business proposals for clients.• Prepared translations for different departments and business areas.• Coached and trained new staff members for the program.

Saginaw, Michigan Area

. Assisted clients in Spanish in the maintenance/redemption of their credit card points by processing their orders. • Responsible for managing and overseeing the delivery of merchandise orders.• Researched shipment destinations, tracked deliveries, and furnished this information to customers.• Maintained a good working relationship with customers by responding to all inquiries and complaints concerning purchase orders and ticket reservations (hotel, flight, and cruise) in a courteous and efficient manner.•. Support merchandise department on customer orders.

Miami/Fort Lauderdale Area

Provided sales and finance information of all nineteen franchises to the president of the company.• Responsible for collection of all accounts payable from franchises.• Handled all deposits and banking transactions from franchises.• Prepared balances of accounts payable from each store.• Managed day-to-day office responsibilities.• Assisted the CPA with accounting reports on QuickBooks.

Barquisimeto, Venezuela

• Provided administrative support to the director of the company.• Organized and processed all documents, worked on daily assignments, and followed up on all pending issues.• Scheduled and arranged daily meetings, and organized special events.• Served on a team that created short and long-term department objectives in accordance with company goals.• Assisted the president in budget reconciliation and other activities.• Created collection reports on a monthly and yearly basis.

Barquisimeto, Venezuela

• Prepared quarterly reports, graphs, and quality assurance grids for the company products and services.• Maintained public relations with international customers.• Prepared work orders, maintained expense budget, and prepared expense reports.• Updated all files and money exchange rates.• Audited company cashiers.

Masters In Marketing

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: In our university in my country societies do not exist.