Eileen Pelcher Email and Phone Number

• Directly support CEO in managing operation work flow• Manage payroll, inventory, and staff in multiple branches• Responsible for a 2% decrease in company-wide costumer service issues

• Responsible for maintaining budgeted labor, sales, and GPM• Demonstrated superior problem solving abilities when faced with customer complaints• Hired, trained, and evaluated kitchen staff of approximately 115 people• Worked closely with advertising and marketing departments to generate sales

• Supervised and managed construction and sub-contractors• Interviewed, selected, and trained staff and vendors• Assisted in public relations and advertising of the restaurant

• Responsible for all retail sales, management, and daily operations• Designer of all arrangements from everyday sales to special events