A diverse position with the Napleton organization. Assisted the Service Department with the negative advertisement of the horrible Takata Air Bag recall. Handled all complaints and resolved all complaints, either with the rentals that were allowed and/or assisted the customers with obtaining new vehicles.Also assisted the Sales Department when necessary as well as the Finance Department.

Responsible for managing all aspects of the finance business office, including: funding, paperwork, client and customer issues and review and maintenance of reserve statements. Built and maintain strong working relationships with all members of lenders, including analysts and representatives, to include but not limited to a level of proficiency with all banking representatives.Accomplishments to include but not limited to:• Increased New and Used Car Sales• Increased PRU per automobile• Developed, implemented and maintain a monthly, detailed Excel spreadsheet log for dealership• Increased CSI to a favorable company standard• Increased spot deliveries and reduced charge backsPromoted in August of 2015 to Director of VIP Services

Growth and retention with existing accounts as well asobtain new accounts for the St Lucie Tribune/Stuart News/Press Journal/TCPalm.com as well as all Special Sections available.Advertising Sales and Marketing - Print and online display advertising with the Stuart News, St Lucie News Tribune, Press Journal, Vero Beach Newsweekly, Yahoo, Google, Facebook, TCPalm and thousands of other websites. I am a premier partner with Google and offer Search Engine Marketing and Optimization for almost any business. I help optimize websites along with developing print and online advertising campaign for your business to target your ideal customers in any selected geographic or demographic, on any platform, no matter what website they may frequent. I specialize in digital and print campaigns that help get more sales conversions that help business grow their profits.

A division of ALM which is a leading provider of specialized business news and information focused primarily on the legal and commercial real estate sectors. We serve customers through the quality of our content, ongoing product innovation, dedication to customer service and a commitment to providing unique insight and analysis across these industries.Handle all advertising for Non Attorney firms.• Drive the full sales cycle from start to finish by prospecting, developing leads, calling on local merchants, presenting information and signing contracts.• Provide support for local merchants by maintaining a professional and personal relationship before, during, and after our deals. • Schedule calls and visits to local businesses weekly to uncover needs and gain the relationship in assigned markets.• Sponsor charity events and help with brand awareness at local events including Chamber events and other local events in many communities.• Responding to and overcoming objections with the goal of making a one-call close

Responsible for managing all aspects of the finance business office, including: funding, paperwork, client and customer issues and review and maintenance of reserve statements. Built and maintain strong working relationships with all members of lenders, including analysts and representatives, to include but not limited to a level of proficiency with all banking representatives.Accomplishments to include but not limited to:• Increased New and Used Car Sales• Increased PRU per automobile• Developed, implemented and maintain a monthly, detailed Excel spreadsheet log for dealership• Increased CSI to a favorable company standard• Increased spot deliveries and reduced charge backs