Eileen Ramirez Email & Phone Number

Fredericksburg, Virginia, United States

Created comprehensive reports on leasing activity, occupancy rates, and resident feedback formanagement review. Responded promptly to inquiries from prospective tenants regarding availability, pricing, amenities, etc. Maintained accurate records of rental applications, leases agreements, move-in/move-outdocumentation. Conducted regular property inspections to identify areas for improvement and maintain overall curbappeal. Collaborated with maintenance staff to ensure… Show more Created comprehensive reports on leasing activity, occupancy rates, and resident feedback formanagement review. Responded promptly to inquiries from prospective tenants regarding availability, pricing, amenities, etc. Maintained accurate records of rental applications, leases agreements, move-in/move-outdocumentation. Conducted regular property inspections to identify areas for improvement and maintain overall curbappeal. Collaborated with maintenance staff to ensure timely completion of work orders and maintenancerequests. Organized and executed community events to foster a sense of belonging among residents, resultingin increased resident satisfaction by 70%. Assisted the Community Director in overseeing all aspects of community operations and residentrelations. Assisted in the preparation of annual budgets, monitoring expenses closely to meet financial goals. Implemented online rent payment system, improving efficiency and reducing late payments by 85%. Show less

Fredericksburg, Virginia, United States

Achieved financial objectives through rent collection and by managing delinquency.Sales and marketing to include conducting informative and personalized tours of the community whichresult in new leases Building brand loyalty by striving to ensure every resident interaction is positive. Ensuring that the community’s interior and exterior are impeccable, and the team appropriatelyrepresents the company brand with a crisp, professional appearance. Coaching, mentoring and… Show more Achieved financial objectives through rent collection and by managing delinquency.Sales and marketing to include conducting informative and personalized tours of the community whichresult in new leases Building brand loyalty by striving to ensure every resident interaction is positive. Ensuring that the community’s interior and exterior are impeccable, and the team appropriatelyrepresents the company brand with a crisp, professional appearance. Coaching, mentoring and inspiring team members Stepping in and taking responsibility for leading when the Property Manager is not present. Show less

Woodbridge, Virginia, United States

Managed to collect rent at 95%.Reduced delinquency by 50% in 4 months while achieving max occupancy.Assisted with staff training, and turnover unit scheduling.Processed any move-out accounts to the collection department and maintained an average of an 85% collection rate.Assisted property manager with GPR review and Month End reports

Manassas, Virginia, United States

Acted as account developer, conducting screening to ensure compliance requirements were met.Assisted small business owners in identifying the best marketing plan for their goals and business needs.Consistently met daily & monthly quotas.Assisted team members, and offered support through chat, phone, email, and web forms.

Manassas Park, Virginia, United States

Assisted owners in new company software transition.Assisted Property Manager in marketing campaigns to local businesses by sending emails and phone calls.Managed delinquent rent, late fees, and processing payments via credit cards.Accomplished maintaining a 100% occupancy rate.Distributed work orders, followed up with residents to ensure satisfaction, and assigned renovation projects.

Springfield, Virginia, United States

Process all account procedures.Responsible for any severe debt collections, and attended court appearing as needed for evictions.Assisted Property Manager with financials, preparing Month End reports.Oversee leasing team applications, tours, renewals, scheduling & resident monthly events.Provided training, and coaching, & ensure Fair Housing laws were followed.

Bachelor'S Degree, Criminal Justice/Safety Studies

Education record