Eileen Salgado Email & Phone Number

Responsible for the hiring, training, ongoing development of our Guest Services Team and assists in the general management of the experience by serving as part of the Manager on Duty rotation. Provide leadership and sound judgment to the operations team to the benefit of the company as well as actively participate in defining the team culture and.

Responsible for opening/closing the site and being the opening/closing manager. Providing a professional demeanor and a friendly nature as well as having good written and verbal skills. Lead and participate in development activities in order to provide optimal customer service. Follow management direction in completing other duties as required. Coordinate.

New York, United States

Responsible for opening the site and being the opening manager when other managers are not present. Providing a professional demeanor and a friendly nature as well as having good written and verbal skills. Lead and participate in learning and development activities in order to provide optimal customer service. Accurately managed cash flow operations.

New York, United States

Provide excellent customer service via email for multiple locations under the company. Handle guest information regarding their purchases and any inquiries, at times forwarding those inquiries to the proper departments. Assisting the manager with scheduling large group visits, donation requests, corporate visits, as well as preparations for when new.

New York, United States

Oversee a team of about 25 team members (per shift) responsible for ticket sales, line control, and photo operations. Learn and become a subject matter expert on operations policies, processes, procedures, and standards. Help to train and develop a world-class operations team.

New York, United States

Provide training and support to guest service team members to improve and make sure proper employee handbook guidelines are being followed. Ensure guests are following code of conduct throughout the experience while ensuring a safe and memorable time. Provide quick problem solving solutions for guests and team members; diverting to upper management for.

New York, United States

Handle ticketing, standby and box office. Assist guests in taking photos at multiple locations throughout the experience. Maintain health, safety, and cleanliness standards and ensure all on site policies and protocols are being adhered to by guests.

New York, United States

Processing shipment deliveries and stocking gondolas to store standards. Participate in inventory management at multiple store locations. Assist in store updates as well as providing excellent customer service.