Accomplished leader with the ability to consistently deliver high quality results across multiple industries and corporate environments. Track record of projects driving operational efficiency and improvement with significant impact on customer satisfaction. Trusted advisor to SVP and C level executives, partnering to interpret strategy into actionable implementation, achieve their business objectives, and successfully complete key corporate initiatives. Collaborates and builds trusting relationships with associates at all levels of the organization to implement meaningful changes. Specialties: corporate and operational strategy facilitation, business process improvement, organization design and development, decision-support facilitation, change management, training design and delivery, and program/project management