Customer Care E-Service
CurrentREALM Customer Care E-Service AgentAssist customers in navigating REALM as they transition from Stratus.
Sep 2023 - Present
AeroLeads people directory · profile
Eileen O'Connell Email & Phone Number
Customer Care E-Service
at
Teranet Inc.
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Care E-Service
Location
Adjala-Tosorontio, Ontario, Canada
Company size
Who is Eileen O'Connell? Overview
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Quick answer
Eileen O'Connell is listed as Customer Care E-Service at Teranet Inc., a with 760 employees, based in Adjala-Tosorontio, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Eileen O'Connell.
Eileen O'Connell previously worked as Client Advisor at Rbc and Guest Experience Market Lead at Mcdonald'S. Eileen O'Connell holds Esports from St. Clair College.
Company email context
Email format at Teranet Inc.
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Teranet Inc.
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Profile bio
About Eileen O'Connell
In my tenure as a Customer Care E-Service Agent at Teranet Inc., I've honed my ability to guide customers through the complexities of digital platforms like REALM, particularly during the Stratus to REALM transition. This role has not only reinforced my proficiency in policy interpretation but has also allowed me to contribute significantly to projects such as the Token Renewal initiative, impacting over 10,000 clients.My certifications in goal setting, leadership, and digital storytelling complement my competencies in attention to detail and soft skills training. Alongside our team, we've ensured seamless service and support for our clients' needs. As an advocate for user-centric service, my mission is to continually enhance the customer experience through empathetic leadership and innovative problem-solving.
Listed skills include Banking, Microsoft Excel, Management, Microsoft Office, and 29 others.
Current workplace
Eileen O'Connell's current company
Company context helps verify the profile and gives searchers a useful next step.
Teranet Inc.
11 roles
Eileen O'Connell work experience
A career timeline built from the work history available for this profile.
Client Advisor
Apr 2019 - Nov 2023
Customer Care E-Service
Token Renewal ProjectCustomer Care E-Service for all tokens renewing between June 2022 and February 2023. Over 10, 000 tokens expiring. Answer Customer Inquiries, Assist customer set up soft token, Process renewal requests to co-ordinate between customer and internal LOB.
Jun 2022 - May 2023
Guest Experience Market Lead
Lead for Guest Experience across six restaurants. Supporting operational excellence by providing coaching and training to ensure a great experience every visit while growing the business. Lead for community involvement through organizing fundraisers and supporting local events.
Jun 2017 - Apr 2019
Jun 2016 - Jun 2017
Crew Member
Mcdonald'S
Jul 2015 - Jun 2016
Brand Partner
Nutrié
Nov 2013 - Aug 2016
Copy & Print Associate
Sep 2014 - Jun 2015
Owner And Instructor
Farmhouse Kitchen - A Cooking School For Young People
May 2010 - Jun 2013
Marketing Manager, Proof Reader, Ad Setter, Etc.
The Woodbridge Advertiser
Aug 2008 - Apr 2013
Various Positions (Assistant Manager, Telebanking Fsm, Computer Centre Analyst, Etc.)
May 1989 - Aug 2004
Team & coworkers
Colleagues at Teranet Inc.
Other employees you can reach at teranet.ca. View company contacts for 760 employees →
AP
Abhishek Patel
Colleague at Teranet Inc.Toronto, Ontario, Canada
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ZB
Zohaib Bagthriya
Colleague at Teranet Inc.Mississauga, Ontario, Canada
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GS
Gurpreet Singh
Colleague at Teranet Inc.Kitchener, Ontario, Canada
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DP
Dimpalben Patel
Colleague at Teranet Inc.Toronto, Ontario, Canada
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RL
Richard Lawson
Colleague at Teranet Inc.Canada
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RL
Ralph Lester Malunes
Colleague at Teranet Inc.Sacramento, California, United States
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RM
Richard Mcleod
Colleague at Teranet Inc.Toronto, Ontario, Canada
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GT
Ghierhol Turnbull
Colleague at Teranet Inc.Toronto, Ontario, Canada
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PA
Prachi Avalaskar, Pmp, Csm
Colleague at Teranet Inc.Mississauga, Ontario, Canada
View →
CS
Chandresh S.
Colleague at Teranet Inc.Greater Toronto Area, Canada
View →
Abhishek Patel
Colleague at Teranet Inc.Toronto, Ontario, Canada
View →
ZB
Zohaib Bagthriya
Colleague at Teranet Inc.Mississauga, Ontario, Canada
View →
GS
Gurpreet Singh
Colleague at Teranet Inc.Kitchener, Ontario, Canada
View →
DP
Dimpalben Patel
Colleague at Teranet Inc.Toronto, Ontario, Canada
View →
RL
Richard Lawson
Colleague at Teranet Inc.Canada
View →
RL
Ralph Lester Malunes
Colleague at Teranet Inc.Sacramento, California, United States
View →
RM
Richard Mcleod
Colleague at Teranet Inc.Toronto, Ontario, Canada
View →
GT
Ghierhol Turnbull
Colleague at Teranet Inc.Toronto, Ontario, Canada
View →
PA
Prachi Avalaskar, Pmp, Csm
Colleague at Teranet Inc.Mississauga, Ontario, Canada
View →
CS
Chandresh S.
Colleague at Teranet Inc.Greater Toronto Area, Canada
View →
2 education records
Eileen O'Connell education
Esports
Design And Applied Arts
FAQ
Frequently asked questions about Eileen O'Connell
Quick answers generated from the profile data available on this page.
What company does Eileen O'Connell work for?
Eileen O'Connell works for Teranet Inc..
What is Eileen O'Connell's role at Teranet Inc.?
Eileen O'Connell is listed as Customer Care E-Service at Teranet Inc..
Where is Eileen O'Connell based?
Eileen O'Connell is based in Adjala-Tosorontio, Ontario, Canada while working with Teranet Inc..
What companies has Eileen O'Connell worked for?
Eileen O'Connell has worked for Teranet Inc., Rbc, Mcdonald'S, Nutrié, and Staples Canada.
Who are Eileen O'Connell's colleagues at Teranet Inc.?
Eileen O'Connell's colleagues at Teranet Inc. include Abhishek Patel, Zohaib Bagthriya, Gurpreet Singh, Dimpalben Patel, and Richard Lawson.
How can I contact Eileen O'Connell?
You can use AeroLeads to view verified contact signals for Eileen O'Connell at Teranet Inc., including work email, phone, and LinkedIn data when available.
What schools did Eileen O'Connell attend?
Eileen O'Connell holds Esports from St. Clair College.
What skills is Eileen O'Connell known for?
Eileen O'Connell is listed with skills including Banking, Microsoft Excel, Management, Microsoft Office, Team Leadership, Customer Service, Event Planning, and Coaching.
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