Eileen Swift Email & Phone Number
@idealconcepts.com
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Who is Eileen Swift? Overview
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Eileen Swift is listed as Licensing Manager at Ideal Concepts, Inc. at Ideal Concepts, Inc., a company with 229 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at idealconcepts.com and a matched LinkedIn profile for Eileen Swift.
Eileen Swift previously worked as Licensing Manager at Ideal Concepts, Inc. and IT Help Desk Manager at J.C. Ehrlich/Rentokil.
Email format at Ideal Concepts, Inc.
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AeroLeads found 1 current-domain work email signal for Eileen Swift. Compare company email patterns before reaching out.
About Eileen Swift
Results-oriented candidate with 20 years of Customer Service experience in IT, retail and banking industries with 13 years experience in managing multi-site call center operations. Possess proven strengths in controlling budgets up to $1.5 million and directing organizations up to 300 employees. Leveraged knowledge of project management and ITIL to streamline operations and reduce operating expenses within the contact center. Applied outstanding leadership skills and continuous improvement methodologies in guiding diverse, cross-functional team efforts to achieve performance excellence in IT, Marketing and E-Commerce. ITIL Foundations certified.
Listed skills include Itil, Management, Outsourcing, Training, and 7 others.
Eileen Swift's current company
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Eileen Swift work experience
A career timeline built from the work history available for this profile.
It Help Desk Manager
Chosen as key note speaker for ServiceNow convention in 2013 with a focus on the global implementation of the ServiceNow ticketing system in 36 countries.Customized and implemented Incident and Problem management escalation process to reduce the response time of issues and provide a permanent solution to those issues. Revised procedures and processes for.
Customer Service/Central Support Department Manager
Created Centralized customer service and district support department for 67 district offices and includes: Customer Care, Collections and Back office. Standardized processes for diverse work groups; achieved a 27% reduction in customer complaints the first year and increased service levels to call center industry standards of 80% of calls answered in 20.
Customer Service Team Manager
Created new e-commerce team with a focus on one contact resolution.Planned and directed corporate customer e-services strategy and oversaw daily operations of e-service personnel to ensure high customer satisfaction and alignment with corporate objectives. Created and implemented SOPs for e-mail and set productivity and quality standards to be used for.
Colleagues at Ideal Concepts, Inc.
Other employees you can reach at idealconcepts.com. View company contacts for 229 employees →
Stephen Brooks
Colleague at Ideal Concepts, Inc.Lawton, Oklahoma, United States, United States
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GM
Ganim Mushtaq
Colleague at Ideal Concepts, Inc.Collegeville, Pennsylvania, United States, United States
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LS
Liz Sirianni
Colleague at Ideal Concepts, Inc.Macungie, Pennsylvania, United States, United States
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MF
Marie Fischer
Colleague at Ideal Concepts, Inc.Midvale, Utah, United States, United States
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MS
Mrs. Simone Shanthi Brown
Colleague at Ideal Concepts, Inc.Salisbury, North Carolina, United States, United States
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KT
Kay Tucker
Colleague at Ideal Concepts, Inc.Greater Tampa Bay Area, United States
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MI
Md Irfan(Mark)
Colleague at Ideal Concepts, Inc.Lahore, Punjab, Pakistan, Pakistan
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VT
Vicki Taylor
Colleague at Ideal Concepts, Inc.Panama City Beach, Florida, United States, United States
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KY
Kyle Yoder
Colleague at Ideal Concepts, Inc.Hellertown, Pennsylvania, United States, United States
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KW
Kera Wheeler
Colleague at Ideal Concepts, Inc.Allentown, Pennsylvania, United States, United States
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Frequently asked questions about Eileen Swift
Quick answers generated from the profile data available on this page.
What company does Eileen Swift work for?
Eileen Swift works for Ideal Concepts, Inc..
What is Eileen Swift's role at Ideal Concepts, Inc.?
Eileen Swift is listed as Licensing Manager at Ideal Concepts, Inc. at Ideal Concepts, Inc..
What is Eileen Swift's email address?
AeroLeads has found 1 work email signal at @idealconcepts.com for Eileen Swift at Ideal Concepts, Inc..
Where is Eileen Swift based?
Eileen Swift is based in Greater Philadelphia, United States, United States while working with Ideal Concepts, Inc..
What companies has Eileen Swift worked for?
Eileen Swift has worked for Ideal Concepts, Inc., J.C. Ehrlich/Rentokil, and Advanta.
Who are Eileen Swift's colleagues at Ideal Concepts, Inc.?
Eileen Swift's colleagues at Ideal Concepts, Inc. include Stephen Brooks, Ganim Mushtaq, Liz Sirianni, Marie Fischer, and Mrs. Simone Shanthi Brown.
How can I contact Eileen Swift?
You can use AeroLeads to view verified contact signals for Eileen Swift at Ideal Concepts, Inc., including work email, phone, and LinkedIn data when available.
What skills is Eileen Swift known for?
Eileen Swift is listed with skills including Itil, Management, Outsourcing, Training, Account Management, Analysis, Business Analysis, and Call Center.
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