- Recommend best practices to integrate project management, revenue projection, timekeeping, specification, and cloud file storage software and applications, tailored to specific needs of each firm.- Create & document standard operating procedures & policies.- Benchmark benefits packages & ensure compliance with local laws. - Outline framework for business expansion; write job descriptions, pre-screen, interview and shortlist candidates for final consideration.- Establish communication protocols for sustained remote workforce, including multiple time zones and non-traditional schedules.

- Coordinated master scheduling in Deltek Ajera for 50+ concurrent projects; projected staffing and forecast projects for 30 employees. - Responded to requests for proposal (RFP) with input from Partners. Solicited bids/proposals from consultants (MEP, Civil, Landscape, etc.). - Updated office-standard proposal templates, which reduced Partner time/cost to generate proposals.- Facilitated office-wide transition to Deltek Ajera project management and accounting software, supported bookkeeper with invoicing, accounts receivable tasks.- Wrote Employee "Survival Guide" (Operations Manual) & Project Manager Guide. Created & implemented new-hire onboarding and initial training process.- Established & documented standard operating procedures for new project starts & close-outs.

- Managed all aspects of interior design projects & client relationships for 60+ projects in 5 years. Hotel, retail, & restaurant sectors; averaged 10-12 hotel renovations annually. Led teams of 2-7.- Secured ~$870K in repeat client business. - Engaged in business development, marketing, represented firm at industry events nationwide & in press, public speaking opportunities.- Completed scope analysis, synthesized design requirements from owners, hotel brand managers/reviewers. Coordinated with & reviewed drawings from MEP, structural, lighting, landscape, other consultants. - Developed and maintained budget, produced & presented designs to client & brand managers, virtually & in-person. Negotiated with brand managers on behalf of ownership where budget or design scope conflicts arose. - Created construction drawings & documentation, permit applications & specialty review board presentations (HPRB/historic, ANC/neighborhood advisory groups), performed contract administration. - Initiated roll-out of Spexx FF&E specification software and set office specification standards. Wrote FF&E specs, worked with procurement agents to ensure accurate & timely delivery of items.- Co-created prototype design for Atwell Suites hotel brand for IHG, in team of 5 architects & designers.

- Provided design & technical direction to hotel owners/franchisees, designers & construction contractors on 100-150 concurrent renovation projects for U.S. & Canadian Modern Essentials portfolio (Courtyard, Fairfield Inn, Residence Inn, SpringHill Suites, TownePlace Suites). - Wrote & verified completion of Property Improvement Plans (PIPs) at project sites nationwide, traveled up to 80% of workweek.- Implemented innovative “virtual” construction verification process using mobile video conferencing; eliminated travel time, cost, carbon footprint; increased speed-of-delivery to owners/franchisees.

- Developed concepts & selected eco-friendly finishes for multi-residential projects aiming for LEED Silver Certification. - Concept/mood boards, material selections, custom FF&E specification & drawings, for luxury hotel designs.

- Managed interior design for all worldwide new-construction housing, community & recreation facilities for 2,800+ Foreign Service Officers & staff on U.S. Embassy compound in 8 countries; projects up to 400,000 SF, 40+ acre sites. Directed & reviewed work of commissioned designers.- Spearheaded sustainability guidelines for residential furniture purchases. Forged advisory relationships with industry experts at USGBC, ASID and NEWH, federal counterparts at GSA, Department of Defense.

- Managed international portfolio of nearly 100 luxury homes for American ambassadors & diplomats in more than 40 countries on 5 continents; 6-8 major projects per year, FF&E budget in excess of $1M/year. - Organized & supervised work of junior staff. - Sole designer in 15+ years to be promoted from Junior to Senior. Increased workload from 17 to 98 projects within 5 years. - Won Distinguished Performance & Spotlight Awards annually for 6 years.- Managed master project schedules, photo library & administrative documents for +/- 400 properties, to support 10 designers. - Updated marketing, educational, management, & budget presentations monthly. - Initiated development of proprietary spec software, which streamlined and standardized specs, quote solicitation, procurement & documentation; reduced paper use, clerical errors. - Wrote specs & obtained price quotes for +/-600 purchase orders annually. - Designed and implemented digital “e-briefings,” which saved money & time by eliminating paper documents, printing costs, unnecessary face-to-face client meetings. - Trained new Junior Designers, created “welcome package” and onboarding process for new employees.

- Assisted senior staff with duties listed above. - Met with clients when Senior Designers were unavailable. - Traveled to 21 project sites worldwide. - Wrote specs and obtained price quotes for approximately 600 purchase orders annually.

- Assisted owner with all aspects of project management for high-end residential clients, including: FF&E selection, price quotes, contract generation, basic billing and sales tax documents, and scheduling trade contractors. - Managed retail showroom with two other staff members. - Designed and installed seasonal window displays, retail floor displays.

- Imagined and executed 12-15 designs per year for professional theater companies, including: Woolly Mammoth, Theater J, Rorschach Theatre, and others. - Generated construction drawings, models, and painter’s elevations for technical staff and presentation to directors and producers. - Acquired and/or constructed all hand props and set dressing. - Creatively managed limited budgets and resources (typically less than $1,000 per show).

- Built, sewed, painted, modified, and shopped for stage props and set dressing required for 3 opera productions each summer. - Managed workload, scheduling and budget for myself and one full time carpenter/stitcher.- Coordinated shop time and materials with Production Manager, Technical Director and Paint Shop.- Provided rehearsal props and coordinated final prop selections with Set Designers, Directors and Stage Managers. - Drove cargo van and 20' truck to pick up and deliver items from production warehouse to rehearsal and performance spaces.