Eileen Whyte Email & Phone Number

Gogarburn, Edinburgh

Scotland, United Kingdom

Edinburgh

Business Analyst working on various high profile projects ranging from feasilibility studies/system implementation in HR Employee Establishement records, Electronic Document and Records Management (EDRM) Social Care, On-line Planning, Anti Social Behaviour Orders, Health and Safety, Building Standards, eProcurement, Public Sector Improvement Framework (PSIF) (the public sector’s equivalent of EFQM).Approaches used include:Produce Business CasesProduce Terms of… Show more Business Analyst working on various high profile projects ranging from feasilibility studies/system implementation in HR Employee Establishement records, Electronic Document and Records Management (EDRM) Social Care, On-line Planning, Anti Social Behaviour Orders, Health and Safety, Building Standards, eProcurement, Public Sector Improvement Framework (PSIF) (the public sector’s equivalent of EFQM).Approaches used include:Produce Business CasesProduce Terms of ReferenceFacilitate workshopsConduct interviewsShadow individuals/workgroupsElicit and document reports requirementsGather metrics (quantity and timings)Produce Business Activity ModelsProduce Cause and Effect diagramsEvaluate Options (Force Field Analysis)Process map As-Is and To-Be processesAuthor training guidlines and deliver staff trainingAnd including the approaches detailed in Senior IS/IT post below. Show less

Working on various projects from development work on in-house systems to systems implementation including:Tendering, procurement and implementation of: A web enabled time recording system;Replacement of central copying facility/associated software; Electronic document and records management system within Revenues and Benefits and Planning.Developing an in-house web enabled system to store Committee minutes, reports and agendas.Incorporating the following… Show more Working on various projects from development work on in-house systems to systems implementation including:Tendering, procurement and implementation of: A web enabled time recording system;Replacement of central copying facility/associated software; Electronic document and records management system within Revenues and Benefits and Planning.Developing an in-house web enabled system to store Committee minutes, reports and agendas.Incorporating the following skills:Support and challenge customers to identify business needsSpecify customer requirementsAdvice and consultancy as requiredPrepare tender documentation including specificationTender process and evaluationSupplier negotiations and demonstrations to identify appropriate solutionChange control managementResearch and evaluation of appropriate software technologies and packagesProject manage project team (IT and Service based staff)Prepare project plan for relevant implementationTechnical lead to advise other project managers and service based staff as requiredManage Technical team and appropriate resourcesSupervise junior IT staffWork with supplier on installation and use of systemMentor, advise and train service based staff on new system and softwareDocument procedures, UAT, prepare training and user guidelinesConduct post project reviewsBe aware of, and advise on the implications of Data Protection, Information Security and Freedom of Information Manage ongoing relationship with suppliers Show less

Responsible for installation and support of Novell Netware servers, PCs, peripherals and software. Training staff throughout the Council in the use of hardware and software.