Eileen Conway

Eileen Conway Email and Phone Number

Director, Client Leadership at Firework | SaaS | Increased engagement 300% with Fortune 100 Retailers | B2B & B2C Customer Experience | Video Commerce @ Firework
redwood city, california, united states
Eileen Conway's Location
San Francisco Bay Area, United States
Eileen Conway's Contact Details

Eileen Conway personal email

Eileen Conway phone numbers

About Eileen Conway

As a Customer Success Director at RangeMe, an award-winning discovery platform for retailers and suppliers, I delivered exceptional customer experience and value for our clients. I have a deep understanding of the challenges and opportunities that retailers face in sourcing innovative and emerging products.I have a proven track record of increasing engagement, retention, and satisfaction with Fortune 100 retailers, such as Walmart, Sephora, and Kroger, by managing strategic projects, delivering impactful presentations, and providing data-driven insights and recommendations. I have also contributed to the growth and development of RangeMe's platform and services, by partnering with internal and external stakeholders, facilitating feedback and communication, and supporting product launches and enhancements. My mission is to help companies optimize their connection to their customers and succeed in utilizing technology to enhance their business offering.

Eileen Conway's Current Company Details
Firework

Firework

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Director, Client Leadership at Firework | SaaS | Increased engagement 300% with Fortune 100 Retailers | B2B & B2C Customer Experience | Video Commerce
redwood city, california, united states
Website:
fireworktv.com
Employees:
111
Eileen Conway Work Experience Details
  • Firework
    Director, Client Leadership
    Firework Mar 2024 - Present
    San Francisco Bay Area
  • Rangeme
    Customer Success Director, Retail Projects
    Rangeme Feb 2022 - Feb 2023
    San Francisco, California, United States
  • Rangeme
    Senior Retail Account Manager (Customer Success)
    Rangeme May 2019 - Feb 2022
  • Rangeme
    Senior Retail Development Manager
    Rangeme 2018 - May 2019
  • James Perse Ent., Inc.
    Manager, Merchandise And Sales Operations
    James Perse Ent., Inc. 2013 - 2017
    Larkspur, Ca
    Oversaw merchandise and sales operations to ensure KPI including sales, shrink, and client retention goals are exceeded by creating planning tools and company policies & procedures which provided team structure and guidance that enabled the sales team to achieve $1.8M in annual sales.
  • Freelance / Self-Employed
    Content Management Specialist, Graphic Designer
    Freelance / Self-Employed 2011 - 2017
    Selected and curated B2C and B2B site and merchandise content for Gilt City, GroupPrice, Livenation, Mayvenn, and Laruicci for a reach of 3.5 million users by managing brand guidelines and marketing collateral to increase sales initiatives.
  • Bonobos
    Customer Sales And Operations Manager
    Bonobos 2012 - 2013
    Palo Alto
    Set up and launched first West Coast Headquarters Guideshop as lead merchandiser to help company achieve $70M+ sales goal, doubling the previous year’s sales by organizing and implementing team’s highest grossing sales events and engaging a positive customer experience that increased quality of sales and grew customer relationships.
  • Groop Swoop
    Founder, Director Of Operations And Customer Experience / Content Manager
    Groop Swoop 2009 - 2011
    Managed and led digital marketing company from concept to acquisition in under three years by continuously refining the business model, building a world class cross-functional team and employing a consumer-centric focus that was voted Best Local Daily Deal Site 2009 by SF Magazine, Best Startup 2009 by SF Weekly, and 
Honorable mention in SF Business Times 2009. Head of maintaining and enhancing customer satisfaction by providing ongoing, proactive support throughout the customer life cycle.
  • Freelance
    Fashion Show Producer
    Freelance 2008 - 2010
  • National Kidney Foundation
    Events Marketing And Operations Manager
    National Kidney Foundation 2007 - 2008

Eileen Conway Skills

User Experience Start Ups Social Media Advertising Social Networking User Interface Design E Commerce Online Marketing Operations Management Online Retail Multi Store Operations Business Strategy Email Marketing Customer Experience Entrepreneurship People Management New Store Openings Mockups Social Media Marketing Event Management Blogging Press Releases Copywriting Adobe Photoshop

Eileen Conway Education Details

Frequently Asked Questions about Eileen Conway

What company does Eileen Conway work for?

Eileen Conway works for Firework

What is Eileen Conway's role at the current company?

Eileen Conway's current role is Director, Client Leadership at Firework | SaaS | Increased engagement 300% with Fortune 100 Retailers | B2B & B2C Customer Experience | Video Commerce.

What is Eileen Conway's email address?

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What is Eileen Conway's direct phone number?

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What schools did Eileen Conway attend?

Eileen Conway attended University Of California, Davis, University Of California, Davis.

What skills is Eileen Conway known for?

Eileen Conway has skills like User Experience, Start Ups, Social Media, Advertising, Social Networking, User Interface Design, E Commerce, Online Marketing, Operations Management, Online Retail, Multi Store Operations, Business Strategy.

Who are Eileen Conway's colleagues?

Eileen Conway's colleagues are Anubha Kashyap, Hazuki Goto, Shayan Mysore, Ahmed Mohamed, Akash Cillanki, Ren Lo, Shobhit Kadam.

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