Eileen Hanratty Email & Phone Number

Greystones, IE

Dublin

Dublin, Ireland

Dublin, Ireland

In this role, I managed the corporate membership base of Business to Arts, including event programming; managed large-scale projects for corporate members including public open-call processes; managed the moderation of projects submitted to Fund it (Ireland-wide crowd-funding website), along with the support and development of the overall website; managed.

Toronto, Canada

In this role, I provided excellent donor servicing for members of the President’s Council and the Golden Circle, answering a dedicated phone line, processing exchanges, subscription and single-ticket purchases. I assisted the Senior Development Officer with the annual renewal and fulfillment process, donor prospecting and the PC and GC Welcome Package.

Toronto, Canada

I was responsible for managing the advance ticketing requirement for all assigned seating areas at gala/premium screenings in three venues throughout the Festival. Other duties included assisting the Ticketing Service team with event building for the Festival, assisting with quality assurance testing, and other administrative tasks as required. I operated.

Toronto, Canada

As the first point of guest contact, I was responsible for ticket sales and guest services inquiries. I provided information on CN Tower products and services in addition to the information on the City of Toronto. I sold tickets for the CN Tower, and proactively promoted combination tickets linked with other attractions in the greater Toronto area.

Belfast, United Kingdom

This was a multi-skilled role encapsulating elements of front of house, ticketing, group sales and event management. As Belfast’s oldest and most respected museum, the job attracted a varied range of customers including school groups, business guests and independent viewers. Assisted customer queries both in person and via telephone/email at the reception.

Dublin, Ireland

This role included several aspects, such as box office, front of house and stage door. I sold tickets for theatre performances, merchandise and memberships, worked as a barista on the coffee station, and in the bar area throughout performances and special events, and was part of a team which won numerous national awards for our exceptional customer.

Dublin, Ireland

Worked on the marketing and administration of the Business to Arts Awards, reporting to the Director of Marketing & Strategic Partnerships. Responsibilities included, but were not limited to, administration of awards entries, preparation of judging materials, media relations, event organization, marketing, research and report writing. Completed research.

Belfast, United Kingdom

Sold tickets to visitors for the main exhibition, providing them with all necessary information, and proactively promoted combination tickets linked with other visitor attractions within the larger Titanic Quarter. Worked with large tour groups, ensuring the smooth facilitation of their visit to the exhibition, catering for their needs. Each shift included.

Belfast, United Kingdom

Proactively sold theatre shows, merchandise and memberships against agreed targets to customers both in person and via the telephone. Acted as the first point of contact for visitors, answering general queries and passing accurate messages to the relevant staff member. Arranged and facilitated visits from school and community groups, and used the ticketing.

Belfast, United Kingdom

Handled incoming calls from customers, promoted other shows/events to customers appealing to their specific tastes, and provided general event information. Operated a ticket booth at events across the Festival, using a cash-box which I reconciled upon return to the main office. During the Festival, managed a dozen volunteers who were present at the events.

Master Of Arts (Ma), Cultural Policy And Arts Management, Commendation (2:1)

Master Of Arts (Ma), European Union Politics, Commendation (2:1)

Bachelor Of Arts (Ba) Hons, International Studies And Modern History, 2:1

Business Administration