Eileen Perry Email & Phone Number

Mclean, Virginia, Us

U.S. Dept of Veterans Affairs (VA)- SME Integrated Billing Accounts Receivable (IBAR) VistADefense Health Agency (DHA) Uniform Business Office (UBO)- Provided revenue cycle management expertise.Massachusetts Emergency Management Agency (MEMA), Commonwealth of Massachusetts - Provides Support Analyst technical assistance for FEMA COVID-19 Pandemic reimbursement for the Massachusettes State Agencies and Hospitals teams. Contributes support to the Executive Office of Health and Human Services (EOHHS) Agencies, 12 applicant teams, over 20 projects with estimated obligation reimbursement of over $20M.National Institute of Health/National Institute of Allergy & Infectious Diseases (NIH/NIAID), Bethesda, MD - Collaborated with team to create, implement and provide analysis of Artificial Intelligence (AI) pre/post survey course tool utilizing several methods of evaluating the results of the training and learning programs as it related to behavioral indicators.Commercial Client, Houston, TX -Supported and validated operational billing user acceptance testing (UAT) and data migration workstreams for business clients and resources application portal.Medical Command (MEDCOM), Analysis & Evaluation - Provided analytical resource tools for senior leadership, support clinical and business decision making for readiness, operational and strategic goals to integrate and optimize medical health systems, personnel, and treatment facilities.- Use SharePoint, Excel, M2, R, SQL, and Tableau to design and maintain reports for dashboards

Fairfax, Va, Us

- Team Lead. Prepared, evaluated, and communicated analytical products for senior leadership, providing courses of action to support clinical/business decision making for operational/strategic goals for Air Force Medical Services (AFMS)- Used SQL Server, Excel, R, and Tableau to design, modify, and maintain reports for AFMS informational dashboards

San Antonio, Texas, Us

- Served as program manager for the Warrior Transition Battalion (WTB) Administration Support Services contract that provides administrative, travel, and agency program coordination support for transitioning wounded warrior personnel. Managed contract compliance with oversight of 10 administration and human resource support personnel- Subject matter expert and senior functional requirements analyst for the Defense Health Agency (DHA) and Air Force Medical Services (AFMS) Direct Access Reporting Tool (DART) and Decision Support Service (DSS)- Assisted DART developers and IQVIA Engagement Manager to design, develop, and deploy key dashboards used by a large audience of Tri-Service executive leaders and hospital administrators- Collaborated with DHA and AFMS customers and developers to plan, develop, and deploy DSS deliverables- Use SQL Server, SharePoint, Excel and Tableau to design and modify reports for the DART Tri-Service application

Fairfax, Virginia, Us

Air Force Medical Operations Agency (AFMOA) AFMS Analytics Performance Planner- Monitored 76 business and performance plans; developed report solutions that enabled the company to leverage data assets for actionable insight to support clinical and business decision making that affect the applications of policy and procedures - Designed and maintains multiple ad hoc data queries from standard Military Health System (MHS) data systems, manipulated methodologies, validate data, cleaned data, translated data analysis findings and research principles into written documents and presentations in support of partnership performance management initiatives with the Defense Health Agency (DHA), 3-TRICARE Regional Offices (TROs), AFMS, 9-Air Force Major Commands (MAJCOMs), and 76-DOD medical treatment facilities (MTFs)

Randolph Afb, Tx, Us

- Analyzed and developed 20 USAF, Joint and North Atlantic Treaty Organiztion (NATO) strategic and operational-level doctrine publications.- Air Force Chief of Staff’s voting representative to senior military leadership at 3 doctrine Joint Working Groups.- Subject matter expert to the Air University Vice Commander for all health service and medical operations. - Developed and coordinated integrated courses of action presentations for LeMay Center Commander decision. - Systematized doctrine development data management tracking tools for AF-wide senior leadership visibility. - Administered and supervised 32 communities of practice web-based knowledge management sharing services.- Developed Air Force operational-level doctrine publications for health services, aeromedical evacuation (AE), chemical, biological, radiological, and nuclear (CBRN), and air mobility operations.- Ensured operational doctrine reflects proper integration of health services into tactical, technical, and procedures (TTPs), Air Force doctrine documents (AFDDs), joint publications (JPs), and US/coalition Operations. - Led Air Staff, major command (MAJCOM), and unit working groups in identification, analysis, and development of key medical doctrine. - Provided expert advice on operational health services to the Air/Joint Staff, MAJCOM, and senior USAF/Joint leadership.

Randolph Afb, Tx, Us

- Senior liaison to senior market manager and TRICARE Regional Office-South coordinated federal healthcare network (e.g., DOD and Veteran Affairs). Fostered integration of medical services across the market; interface with medical commanders within market.- Responsible for coordinating the tri-service strategic and business plan development of coastal market area DOD medical facilities. Managed and directed joint delivery of quality healthcare services to 110,000 Gulf Coast federal beneficiaries. -Strives to optimize healthcare through comprehensive business planning, aggressive referral management, sharing of clinical services, and military patient appointing services. - Facilitated VA/DOD $2.4M submissions for joint initiative to redirect $4M care back to federal health market. - Guided 5 AF/USN MTFs through complex business plan, redirected $7.5M in service leakage back to DOD medical facilities. - Steered joint VA/DOD teams on Concept of Operations/operational plan development and redirect 52K beneficiary accessibility back to network. - Data mine financial, clinical, and utilization data records from various medical information systems. Conduct market research on various healthcare product lines, assessing market trends and market leaders. Prepared analytical reports for executive leadership courses of action provided comprehensive data and graphic packages for high level briefings to federal officials and Congress. - Managed 2 personnel (1 military/1 contractor).

Randolph Afb, Tx, Us

TOPA Flight Commander (Chief Operations Officer): - Managed 14 programs directly supporting health care benefits for 11K beneficiaries. - Administered oversight over the TRICARE Operations, beneficiary enrollment, Referral Management Center, Aeromedical Evacuation (AE), personnel and reliability program (PRP), outpatient & inpatient records, overseas clearance, central appointment center, Women Infant & Children (WIC) and Admission & Disposition programs.- Led team of 14 (5 military, 3 civilians, 6 contractors).Logistics Flight Commander (Chief Operating Officer): - Managed oversight of $25M/106 assembleges War Ready Materiel (WRM), $6M in annual sales, $9.5M in equipment, $1.85M in service contracts, and $440K vehicle program (12 vehicles).- Led Medical Logistics (MEDLOG) and Facility Management tasks including Environment of Care programs in the only operational collectively protected inpatient facility in the Armed Forces Medical Service (AFMS). This includes management and modernization of the main hospital and 7 out-buildings for over 150,000 square feet in facilities.- Led team of 77 (41 military, 4 Korean-civilians, and 32 contractors).

Randolph Afb, Tx, Us

- Business consultant/manager for 2 primary care clinics, satellite clinic, and emergency room (ER) department. - Led 121 military/civilian staff (44 providers), 56K+ outpatient visits and 18K+ ER visits annually for 21K beneficiaries. - Managed business/administrative scheduling, productivity, budgeting, logistics, and beneficiary satisfaction. - Performed analysis and provides business perspectives for clinical product lines for resource effectiveness. Consolidated collection process, analysis, and reporting of accounts receivable management for all patients and insurance accounts to increase collections for the medical facility to enhance patient care. - Authored $2M US Air Force/Veteran Affairs (VA) resource sharing agreement; - Secured $120K telemedicine equipment (at no cost), cut $50K referral expenses; validated DOD/VA satellite pharmacy analysis potential recapture of $11.2M. - Contract task manager for $500K proto-type percentage based contract with over $5M in collections annually.- Resolute management of unresolved claims, $3.8M in non-billable accounts removed and $50K refunded. - Managed 21 personnel (5 military, 2 civilians, 14 contractors).

Randolph Afb, Tx, Us

- Network management of $1.9M automated medical information systems with 200 pc, 11 servers, and 25 applications. - DOD liaison to the cross-functional Alaskan Federal Health Care Access Network $30M federal funded telemedicine project. - Business consultant/manager, managed scheduling, productivity, budgeting, logistics, and beneficiary satisfaction. - Performed analysis and provides business perspectives for clinical product lines for resource effectiveness.-Group compliance monitor for Joint Commission on the Accreditation of Healthcare Organizations (JCAHO). - Managed operations of the Group Commander (CEO) Office, to include internal/external staffing of papers/reports/projects, coordinating/planning special events/business engagements with internal/external customers, and efficient time management of CEOs schedule. - Managed 7 personnel (6 military and 1 contractor)..

- Provided computer programming analysis on various department applications throughout the corporate USAA enterprise. -Identified potential year 2000 (Y2K) coding issues in existing business system applications and provided coding fixes to safeguard Y2K rollover application stability.

- Provided expert partnership consultation on computer and network systems hardware and software for clients.- Coordinated proposals, sales/purchase orders for local businesses, schools, military and other government agencies

- Evaluated/tested and provided efficient and cost-effective technical solution for communication-computer system hardware and software configurations to implement throughout Headquarters AFPC for both military and civilian personnel directorates. - Responsible for system life-cycle functions to include planning, analysis, training, implementation and maintenance of software support, computer applications, trouble call diagnostics, and system administration support .- Versed on Federal Aquisition Regulation (FAR)/Defense Federal Aquisition Regualtion Supplement (DFARS) procurement vehicles.

Ms, Computer Information Systems

Bs, Computer Science