The chains of habit are generally too small to be felt until they are too strong to be broken. – Samuel JohnsonI resonate with this quote both personally and professionally. The need to evolve for the better – before any inertia can take place – is constant, be it habits or organisational processes.Wearing the hats of a Business Analyst and a Project Manager for over 10 years at various Fortune 500 media companies, I have a proven track record in transforming business processes and boosting business efficiency through strong project leadership, exceptional customer focus and refined analytical capability. My commitment to deliver quality solutions to resolve complex business situations has enabled me to be recognised as an unflappable problem-solver who juggles multiple assignments simultaneously with confidence and ease. The PMP certification earned is the most valuable recognition of the years I have spent digging deep in the trenches, collaborating with others, leading my project team and driving success in an aligned direction, and finally of the years when I had learnt precious lessons. In addition, I have transformed numerous cumbersome business processes into nimble, efficient, digital operations. Systems were introduced, technologies were implemented, and I rejoice that they put a smile on the faces of my co-workers and clients.On a more personal front, I am an adaptable and curious person willing to cross into unknown domains. As an avid reader and a believer of lifelong learning, I seek to improve myself continuously. I am currently studying programming and data analysis, all for my interest in data crunching.With the expertise I can offer, let’s reach for the peak of success. Together. I would love to hear from you.Professional Skills:Project Management | Business Analysis | Business Process Transformation | Business Analytics | Data Visualisation & Reporting | Data Analysis | Analytical & Problem-Solving Acumen | Strategic Planning | Stakeholder Management | Change Management | Organisation | Time Management | Communications | Collaboration | Interpersonal Relations | Product Testing | Quality Assurance | Product Support | Commitment to Excellence | Attention to Detail | Customer-Focused | Adaptability | Results-Driven | Training & Presentation | Process Modelling | Documentation