Eileen M. Email and Phone Number
Hi! I’m Eileen 👋 — I’m a business support professional with 10+ years of experience in operational support, community relations, and administrative oversight. I’m passionate about streamlining processes, managing complex projects, and helping executives and teams work more efficiently. I thrive on boosting workplace productivity and engagement through projects that contribute to the overall success and culture of the organization. Want to level up your operations and community engagement? Let’s connect! 📩 eileen.mccarthy.biz@gmail.com💬 LinkedIn DMs welcome
Northwestern University - The Feinberg School Of Medicine
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Program Administrator, Potocsnak Longevity InstituteNorthwestern University - The Feinberg School Of MedicineChicago, Il, Us
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Administrator, Potocsnak Longevity InstituteNorthwestern University - The Feinberg School Of Medicine Mar 2024 - PresentChicago, Il, UsI oversee daily operations for the Institute to ensure seamless workflows, manage cross-functional projects and large-scale events, and enhance community engagement through strategic information sharing, including newsletters and targeted email campaigns.
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Community Manager, M&A Enablement PartnersSalesforce Jun 2021 - Dec 2022San Francisco, California, UsI managed community relations for employees from high-profile acquisitions, ensuring smooth onboarding and integration. I served as the primary contact for inquiries, expedited issue resolution, and streamlined communication channels to enhance support, while monitoring integration projects and providing detailed progress reports to leadership. -
Engagement Lead, Office Culture (Chicago)Salesforce May 2019 - Dec 2022San Francisco, California, UsI directed a team of 12 volunteers in implementing quarterly engagement strategies to improve office culture for a 1,000-employee hub. By organizing 2-3 high-impact events each quarter, I promoted inclusivity and achieved a Net Promoter Score (NPS) of 8+, reflecting exceptional execution and high employee satisfaction.
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Operations Lead, Content IntegrationSalesforce Apr 2018 - Jun 2021San Francisco, California, UsI led initiatives to ensure content stability during the CloudCraze-Salesforce merger, created a playbook to optimize M&A procedures and tackle operational issues, and was recognized for my flexibility and additional efforts in a challenging post-acquisition environment.
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Program Manager, Technical ContentCloudcraze Software Llc Mar 2017 - Apr 2018Acquired by Salesforce, I developed and implemented a strategic plan to enhance the CloudCraze educational offering and user support, managed technical documentation with scrum teams for timely updates, and improved productivity by overhauling processes and tools. -
Events Lead, Chicago ChapterGirls In Tech, Inc. Dec 2016 - Jul 2017San Francisco, California, UsI designed a member-centric events framework, outlining detailed itineraries and best practices to create seamless experiences. I guided a five-member team through every stage of the event lifecycle to ensure flawless execution and spearheaded marketing efforts to boost visibility and drive attendance. -
Instructional Designer, Product EducationRelativity Apr 2012 - Mar 2017Chicago, Il, UsI developed a multi-track learning program for academic partners, created a catalog of diverse e-learning resources, and delivered nationwide product training to enhance user mastery of complex products.
Eileen M. Education Details
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Purdue UniversityGeneral
Frequently Asked Questions about Eileen M.
What company does Eileen M. work for?
Eileen M. works for Northwestern University - The Feinberg School Of Medicine
What is Eileen M.'s role at the current company?
Eileen M.'s current role is Program Administrator, Potocsnak Longevity Institute.
What schools did Eileen M. attend?
Eileen M. attended Purdue University.
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