• Achieved 500hrs training in (but not limited to) AWS, Cloud Computing, Networks, Infrastructure, Databases, Security, Business Continuity, and Tech Support• Provisioned and configured VPC subnets/endpoints, EC2 and RDS instances, S3 buckets, IAM user access controls, and group policies, as well as Azure Active Directory, all in simulated labs replicating real-world challenges• Set up Windows administrator and service accounts, maintaining system documentation, tuning performance, and installingsystem-wide software, mapping network drives appropriately, utilizing the CLI for troubleshooting• Administered security best practices, deploying infrastructure as code and applying patches via green/blue deployment• Optimized resources, right-sized instances, and implemented auto-scaling strategies for high availability in live projects

Full Picture is a collective of entrepreneurial-minded, cross-industry experts who dream big, connect the dots in unexpected ways, and consistently deliver legacy-defining initiatives for our clients.PR & Marketing, Brand Management & Licensing, TV Production & Digital, and Consulting• Managed the company, CEO, and sister company’s accounts payable processes, including general ledger coding and payment processing, meticulously tracking A/R payments and due dates, overseeing 140+ weekly QBs invoice matches• Reconciled 17 corporate AMEX accounts daily ($2.1M+ in expenses annually), automating existing system for efficiency by collecting receipts and querying for redundant subscriptions/services for cancellation, reducing expenses• Collaborated with accountant manager, creating/serving 30+ monthly billing invoices guaranteeing incoming cash flow

• Sole owner of an entrepreneurial sales business on eCommerce platform Depop• Facilitate and manage all account operations including product sourcing, inventory management, risk management, bookkeeping, and customer relations• Develop and implement marketing strategies, social media branding, and SEO practices for product listings• Research and monitor market trends for fashion forecasting, competitive price analysis, and product history• Curate photoshoots to advertise merchandise through photography, videography, modeling, and editing• Coordinate shipping, packaging, and budgeting to maintain profitability

• Lead prospecting client meetings to ascertain fit, needs, and pet socialization• Manage scheduling of services and transportation to provide transparent and timely pet care services including dog walking, boarding, and drop in visits• Build and maintain trusting client relationships through strong communication, flexibility, and enthusiasm

• Generated and reported all breakdowns on patient insurance eligibility and benefits for HMO/PPO and state plans• Developed and supervised the implementation of an exhaustive database system, enhancing operational efficiency• Liaised between groups, staff team, and insurance carriers to resolve issues and answer HIPPA-sensitive queries

• Supported NexHealth and Dentrix patient appointment scheduling, intake, and confirmation, always answering in a promptly pleasant, and culturally sensitive manner to insurance, patient, and internal customer inquiries with accuracy• Operated as ad-hoc IT support for whole office computer and x-ray systems, problem-solving through network, software, and hardware malfunctions, effectively reducing maintenance costs, preventing appointment cancellations• Maintained/updated all files, including patient records, insurance companies, diagnoses, treatment plans, fees/profiles and established Soul Dental Chelsea’s official LinkedIn page

• Excelled in an extremely busy multispecialty practice with 3-6 providers seeing 40-60+ patients on any given day • Carefully sterilized, disinfected, and performed quality control for all dental equipment, instruments, and exam rooms• Prepared exam rooms and trays, laying out specific instruments needed between each unique appointment with speed• Exposed and processed digital Intraoral, Panoramic, and CBCT radiographs; consistently commended by patients and staff for my gentle yet swift technique, becoming the go-to person for ensuring patients feel as relaxed as possible• Provided chair side assistance to the dentist, utilizing four-handed dentistry while observing universal precautions• Executed fluoride applications, iTero scans, and Philip’s Zoom whitening procedures in a safe and timely manner • Analyzed office workflow to re-engineer practices for establishing systems of efficiency through creative problem solving, successfully achieving roughly 30% increase in employee morale, productivity, and patient satisfaction scores

• Offered direct care for residents in a 514-bed facility where I helped monitor and record patients’ health and concerns• Assisted patients with call lights, activities of daily living, and ROM: • Served, fed, cleaned, bathed, and dressed patients • Assisted patients with bathroom usage and/or urinary catheterization cleaning• Measured and recorded food and liquid intake/output, reporting changes to medical or nursing staff• Provided behavioral, emotional, and supervisory support, accommodating for neurological disorders

• Selected and trained in a competitive 15-Week healthcare program for certification in Certified Nursing Assistant (CNA), Electrocardiogram (EKG), Phlebotomy, and Patient Care Technician (PCT)*The culminate 5-Week internship of 150 hours required for certification indefinitely postponed by NYS due to COVID-19

• Liaised knowledge of current sales and promotions, policies regarding payment, exchanges, and security practices• Helped customers with questions and concerns while ascertaining to merchandise needs• Completed all cleaning, stocking, and organization tasks in assigned sales area with speed• Executed visual merchandise design plan in promoting company products and image• Unpacked, steamed, and tagged security/sales tags to new merchandise while maintaining inventory

• Greeted customers and provided friendly and efficient customer service by remembering names and orders • Kept a calm demeanor while managing the register in the fast-paced World Trade Center area• Created over 300 hot and cold beverages per 8-hour shift on request • Restocked and closed store, maintaining sanitation per FDA health code guidelines

Selected for BOA’s sponsored CTE Summer Scholars youth think tank program comprising of paid internships in tech. Alongside internship responsibilities, engaged in research on civic challenges relevant in urban society, culminating project with a capstone presentation. Here I:• Assembled and presented well-researched media kits for John Jay’s Office of Student Affairs highlighting diversity and inclusivity for distribution• Utilized graphic design tools Adobe Photoshop and Canva to complete original campaign designs on request• Corresponded with creative team on digital marketing agendas and strategies• Rolled out marketing campaigns to the university student body ahead of schedule• Presented group capstone project on civic tech to peers, teachers, sponsors, and internship hosts

• Produced quality literary education plans personalized to each tutored student with an emphasis on quantifiable literary progression• Exercised patience and compassion in providing personalized literary education to individual or small groups of 2-3 children• Adapted teaching methods into instructional lesson plans to meet the varying needs and interests of kindergartners through second graders• Presented and communicated carefully prepared student progress reports to parent/guardians and program director

• Learned about literacy instruction building through education plan building exercises• Shadowed lead literacy tutors during live tutoring sessions• Participated in simulation tutoring sessions with co-workers• Trained in early childhood mental health development

• Marketed products and guided children in creating mini-circuit board projects by conducting walk-in activity sessions• Assisted in brand management processes involved with digital marketing scheme• Ran errands from LittleBits pop-up store to the headquarters, involving transportation of products and paperwork

• Produced, directed, and edited a 16-minute capstone project film featuring urban immigrant youth themes, promoting company directives• Led a collaborative team of peer youth in developing and performing acting scenes for cinematic effect