As a Cafe Alma line cook I...-Efficiently and accurately produce well plated, delicious food in a high-stress, fast-paced environment-Work multiple stations simultaneously (sauté, grill, cold) while completing prep tasks during service (i.e. slicing lemons, chopping and seasoning roasted beets, preparing carrot slaw using a robot coupe)-Make ticket calls as the cafe middle; I manage the timing and execution of tickets to ensure each item is fired at the appropriate time for customer satisfaction and fast ticket times -Strategize closing processes with other line cooks to ensure a quick, yet thorough cafe close-Champion food safety and cleanliness during service-Worked multiple stations on the line during Cafe Alma’s busiest and most profitable day of the year: The Holiday Market

-Maintained a clean kitchen by cleaning dishes using dishwashing machine and triple compartment sink-Completed special cleaning tasks such as scrubbing speed racks and cooler shelves to maintain a clean and organized kitchen-Completed basic cooking prep tasks such as roasting potatoes, chopping lettuce and shredding cheese

-Work with the Minnesota Daily Alumni Association (MDAA) Communications Chair to manage all MDAA communications-Develop and execute the promotional schedule for all MDAA events-Use Hootsuite to oversee all MDAA social media platforms -Collaborate with the MDAA Communications Chair to manage the social media content calendar-Develop and execute story ideas on a variety of topics including alumni and employee experiences, community relations, customer service, benefits, core values, etc.-Design posts for various MDAA social media accounts using Canva-Write, edit and distribute various forms of internal employee, external employee and alumni communication-Pitch and execute digital campaign ideas for development, events or general awareness

The University of Minnesota NSAC Team placed 5th overall out of over 100 other schools across the nation. Our team also received the Jeanie Ruedy Best Presentation Team Award. As a member of the creative team I: -Collaborated with other creative team members to design Meta Quest 2 campaign plans book and award-winning presentation slide deck using Adobe Illustrator and Canva -Ideated and designed creative executions with Adobe Photoshop -Copyedited plans book and presentation deck copy-Worked with Strategy and Media teams to ensure that our creative executions, plans book and presentation slide deck reflected their research findings-Answered questions during client Q&A call to clarify any questions about our campaign

-Used customer service skills to take orders correctly and efficiently while operating cash register-Distributed food to customers and bussed tables-Assisted with dishwashing when needed to streamline closing process-Served as a liaison between catering customers and my manager to ensure orders were completed correctly and on time-Communicated with fellow employees in Spanish when necessary to ensure order accuracy

-Assisted customers with print and copy jobs while using my knowledge of store products and services to deliver great customer service-Formatted print orders using Adobe Creative Cloud programs to ensure readability of documents-Assembled University course packets by hand using coil binding machinery-Delivered completed orders to customers within the University of Minnesota community on foot