Eilene Lavandowski Email & Phone Number

United States

-Maintained a portfolio of 7 associations which included townhomes, condos and single family dwellings ranging between 8 and 249 individually owned units.-Established strong professional working relationships with vendors, board members and homeowners.Investigated and resolved homeowner questions and concerns to ensure satisfaction and retention.-Created, monitored, and reported on annual budgets, financials, collections and taxes.-Solicited bids, negotiated contracts, and hired contractors for repairs and replacement projects and monitored contractor and vendor performance.-Supervised Community Assistant Managers, vendors, and contractors.-Managed operating and reserve accounts, certificates of deposits, T-bills, and Money Market Accounts.-Conducted monthly site-visits and issued violations and work orders.-Hosted monthly, bi-monthly and quarterly board meetings for association business.-Organized, collected data and distributed association Board of Director packets.-Created organizational process flow reference sheets.-Oversaw, advised and monitored all association projects.-Created and distributed informational flyers for social events, special meetings and informational association business.-Review, coded and processed associations invoices.Restaurant Consultant

Saratoga, Ca

- Managed daily restaurant operations: recruiting, training, supervising, & scheduling 70+ employees, HR/Payroll, monitoring and ordering inventory, and handling taxes/banking- Organized and coordinated catering regularly for Apple, Facebook, Netscape, NetApp, Cisco, Intel, Ebay, & Splunk and high net-worth customers- Led the implementation of OpenTable’s POS app as an early adopter. Addressed and resolved user interface issues and bugs with the client success manager to ensure successful adoption and utilization- Provided customer service and support to meet guest’s needs, resolve issues, ensure customer retention and maintain a positive brand reputation in the local community- Consistently exceed sales target by engaging and educating customers on food, wine & spiritsEnsured consumer and employee safety through regulatory policy compliance, including safety & food handling training- Oversaw purchasing of food, equipment, wine, spirits and other necessary supplies including vendor sourcing, negotiations, and procurement. Inspected food deliveries for freshness and quality- Recruited, screened, interviewed & selected qualified applicants for both front & back of the house- Conducted daily pre-shift & weekly departmental meetings to ensure organizational efficiency- Maintained strong communication and rapport with restaurant Owner to ensure alignment around business and operations- Built a close and strong long lasting relationships with Executive Chef & Line and Pantry cooks- Provided confidentiality and discretion when hosting high profile individuals- Traveled to Europe and Asia to study and learn about food, spirits, wine and champagne

San Jose, Ca

Managed 23 Full-Maintenance & Accounting-Only Homeowners’ AssociationsInvestigated and resolved homeowner questions and concerns to ensure satisfaction and retentionCreated, monitored, and reported on annual budgets, financials and taxesSolicited bids, negotiated contracts, and hired contractors for repairs and replacement projects and monitored contractor and vendor performanceSupervised Property Managers, Maintenance Technicians, Vendors, and ContractorsManaged operating and reserve accounts, certificates of deposits, T-bills, and Money Market AccountsManaged a 300 unit senior community. Conducted monthly meetings, upheld senior living city and state rules and regulations. Established an open availability and communication with all community seniors and managing members

Palo Alto, Ca

- On-site contractor for Hewlett Packard during the HP-HR Reinvention- Team Orientation, Set-up Homes for out-of-state and out-of-country consultants- Coordinated internal meetings for PwC Directors, Executives, VPs and Managers with Hewlett Packard HR Team Managers- Created, developed and executed internal HR online intranet- Planned and executed off-site meetings, team building and dinner events(including a yacht excursion with $20K budget)- Built templates, spreadsheets and powerpoint presentations