Eilis Redmond, Phr Email & Phone Number

• Develops, implements, and monitors compliance with City-wide training program;• Analyzes City-wide training needs, recruits/sources training methods and resources, manages training logistics, and facilitates training events;• Assists Director in leading City-wide Safety Committee as required by the Montana Safety Culture Act;• Responsible for coordination, implementation, and evaluation of the City's first employee engagement survey;• Administers DOT Drug & Alcohol Testing program in accordance with policy and government regulation.

Bozeman, Montana

• Manages new employee orientation and on-boarding process, creating dynamic curriculum that provides a welcoming experience for new employees;• Updates and maintains all employee records in the HRIS;• Participated in the RFQ and selection process of a Learning Management System;• Implemented the Learning Management System to the organization; which allows for the administration and maintenance of trainings, ability to track employee training certifications, and schedule in person trainings for attendance tracking.• Served as acting HR Associate - Recruitment for 9 months which included posting vacant positions, reviewing applications, setting up and conducting interviews, conducting the conditional offer process, and preparing new employees for their first day. • Served as acting HR Generalist for 1 month which included benefit enrollment for new employees, processing work comp claims, and conducting exit interviews for departing employees.• Played a key role in the continuity of the City-wide payroll process for 9 months which included budgeting, reconciling reports, processing 1095s, reviewing/tracking leave accruals, processing accounts payable claims, developing a comprehensive payroll manual, and training 2 new payroll associates.

Gardiner, Montana

• Moved into the Human Resources Manager role for a new acquisition purchased by Delaware North in June of 2019• Responsible for all aspects of HR for the acquisition including recruiting, on-boarding and employee relations of seasonal and year round employees, workers compensation, off-boarding, etc. • Lead management team in disciplining employees and resolving conflict resolution with mediation• Collaborated with managers to understand desired positions in their departments for continued hiring and budget proposal• Collaborated with the marketing team to create recruitment materials specific to the new acquisition• Provided benefit enrollment support twice in 6 months; at the beginning of the acquisition and for annual open enrollment to employees who had never been offered benefits beforeAfter almost 4 years in the hospitality industry I felt it was time to try a new industry which led me to local government.

Bozeman, Montana

• Conducted investigations, held discipline meetings, and formed resolutions• Audited and maintained accurate employee records in the HRIS• Evaluated and updated all seasonal job postings, guaranteeing a detail representation of the work location, job responsibilities, requirements, and qualifications• Created a comprehensive standard operating procedure for the departments various HR positions • Collected and analyzed Affirmative Action data for reporting

Bozeman, Montana

• Promoted to a position of higher authority within six months of employment• Extensive background in employee recruitment including screening resumes, employment verification, scheduling and conducting interviews • Conducted new hire orientation for 600 temporary employees annually • Maintain accurate employee records in the HRIS and ensures appropriate modifications

Grand Canyon, Arizona

• Planned, executed, and hosted weekly employee activities to boost employee morale in a remote location• Conducted new-employee orientation and provided employees with information on company policies • Maintained employee information in PeopleSoft and ensure appropriate modifications • Directed and launched new Rewards and Recognition program• Created and edited the monthly employee newsletter

Canyon General Store Yellowstone National Park Wyoming

• Worked for the company three consecutive summers progressing through the ranks from Food Service Associate to Floor Supervisor • Designed and presented process improvement recommendations to operations management • Planned incentive events for employees• Managed inventory and handled money for the store• Led meetings in order to maintain a clear line of communication with employees at all levels of operation• Provided daily customer service in a fast paced environment, resolved customer complaints in timely manner• Evaluated floor to ensure safe and clean environment to promote customer satisfaction • Monitored all sales by delivering assistance to employees and generating sales(seasonal position)

Canyon General Store Yellowstone National Park

• Developed communication skills needed to provide prompt resolution to customer needs in a fast paced environment• Maintained team efficiency through effective restaurant stocking tasks• Managed guest expectations to ensure optimal satisfaction and appropriately suggest additional items to increase sales(seasonal position)

Canyon General Store Yellowstone National Park Wyoming

• Ensured that food items were properly rotated in storage• Contributed to team effort by accomplishing stocking tasks to maintain efficiency • Prepared food items by ensuring quality and quantity • Exceptional physical stamina and ability to work on feet for long periods of time• Served as hostess and cashier when needed• Unloaded food shipments twice a week into designated food storage areas(seasonal position)

Decatur, Ga

• Elected by peers to represent the interest of the youth to the church• Participated in the remodel of the Lake Lanier Retreat Center by portraying the needs of the youth to the committee • Listened to issues brought before the Session and vote for appropriate outcomes1 year term.

Bachelors Of Science, Sociology

Activities and Societies: Zeta Tau AlphaPresented research on Environmental Concern in the United States at the Carolina Undergraduate.

Education record

Activities and Societies: Yearbook Editor