With over 13 years of experience in HR and talent management within tech-focused agencies, I’m passionate about building inclusive cultures and leading teams to excel. I’m known for balancing operational efficiency with employee engagement, ensuring that business processes run smoothly while teams feel supported and motivated. I’ve successfully implemented data-driven practices to optimize performance and forecasting, leading to tangible results like reducing costs by 30% and boosting satisfaction by 50%. My empathetic leadership style has driven employee engagement levels above 80% and maintained eNPS scores over 85, fostering a workplace where people genuinely want to stay and grow.I thrive on solving complex challenges, aligning talent with business goals, and implementing processes that make life easier for everyone involved. Whether it’s redesigning workflows to cut admin time by half, hiring top talent, or navigating project resourcing for peak productivity, I approach it all with an eye for detail and a commitment to sustainable, people-focused outcomes.