Eilya Amiri work email
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ایلیا امیریA results-oriented operations professional with a strong background in information technology, specializing in the telecommunications, service, travel, and airline industries. Skilled in leveraging data-driven insights to optimize company performance and streamline operations. A proactive leader adept at enhancing team efficiency within established timelines and budgets. Known for exceptional planning, organization, and execution capabilities. Self-motivated, collaborative, detail-oriented, and continuously seeking opportunities for growth and development. Committed to embracing challenges and learning from every experience.
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Co-Founder And CeoHamisunTehran, Ir
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Co-Founder & CeoHamisun Nov 2015 - PresentTehran, Tehran Province, Iran* Honored to serve great companies like Tipax, Snapp, Alo-Peyk, Cafe Bazaar, Divar, Agah and many more* 120 Head count company after years of commitment to provide high standard service* Achieved 4 out of 5 average customer satisfaction rate on different projects* Managed to develop stable and reliable cloud contact center empowering agents to connect remotely without any interruption* Developed one of the most reliable contact center reporting system dashboards and CSR modules to give better performance insights to our customers* Honored to execute more than 10 successful contact center workshops for different companies and groups
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Co-Founder / Operations ManagerContent Source Oct 2016 - Oct 2019Tehran Province, Iran* Established and managed content factory team including 40 inhouse and 50 remote employees * Planned and developed inhouse crowd sourcing system for better internal workflow managements* Delivered more than 10 Million multimedia contents including text, motions, info graphs, visuals to customers* Developed 10 content base applications, published in MTN app store and VAS platforms* Managed contents for two music YouTube channels with more than 200k subscribers* Achieved 5 billion yearly revenue target -
Operations Support ManagerRahnema Co. (Beep) Sep 2013 - Nov 2015Tehran* Established and managed to start operation team for daily repetitive tasks* Started call center for VAS services customer support section* Managed to separate operation center from Rahnema HQ * Achieved best customer support award between VAS providers -
Spare Part / Repair Center ManagerHuawei Sep 2011 - May 2013Tehran* Managed spare part warehouses and technical teams supply in 7 regions of Iran* Achieved best CS Support department award between middle east regions* Stablished new main Huawei spare part warehouse in new location * Managed to deliver more than 20K repaired devices by managing Huawei repair center* Inspected 2 main robbery results from Huawei telecom sites and provided operational solution to solve -
Sales SpecialistGolestan Travel Services Co. May 2009 - Sep 2011Tehran, Iran* Managed 4 Incoming group tours yearly from Denmark, Canada and Austria* Sold more than 300 Outgoing packages to different countries* Awarded by Emirates Holidays HQ and Austria tourism -
Information Technology AdministratorGolestan Travel Services Co. May 2007 - May 2009Tehran* Redesigned and secured network structure* Telephony system transition from analogue to digital* VoIP Telephony system integration with CRM and Backoffice system
Eilya Amiri Skills
Eilya Amiri Education Details
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English Language And Literature/Letters
Frequently Asked Questions about Eilya Amiri
What company does Eilya Amiri work for?
Eilya Amiri works for Hamisun
What is Eilya Amiri's role at the current company?
Eilya Amiri's current role is Co-Founder and CEO.
What is Eilya Amiri's email address?
Eilya Amiri's email address is e.****@****sun.com
What schools did Eilya Amiri attend?
Eilya Amiri attended Arak University.
What skills is Eilya Amiri known for?
Eilya Amiri has skills like Routing Protocols, Vlan, Ccna, Cisco Technologies, Ospf, Bgp, Network Administration, Switches, Management, Eigrp, Routing, Project Management.
Who are Eilya Amiri's colleagues?
Eilya Amiri's colleagues are Dezireh Seyrafianpour, Fatemeh Malmir, Saman Mahtab, Reza Yekkeh, Fateme Davarzani, Fatemeh Moslehi, Niloofar D.i.
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