Retail Supervisor
London, England, United Kingdom
Supervised and trained staff, optimizing workflow and productivity to enhance customer experience.Assumed managerial responsibilities, including creating rotas, managing budgets, and conducting performance evaluations.Proposed and executed strategies to improve operational efficiency and customer service standards, such as implementing Uber Eats delivery for higher revenue.Resolved customer issues promptly, maintaining a positive dining experience and high customer… Show more Supervised and trained staff, optimizing workflow and productivity to enhance customer experience.Assumed managerial responsibilities, including creating rotas, managing budgets, and conducting performance evaluations.Proposed and executed strategies to improve operational efficiency and customer service standards, such as implementing Uber Eats delivery for higher revenue.Resolved customer issues promptly, maintaining a positive dining experience and high customer satisfaction.Fostered great relationships with all stakeholders.Able to run shifts and support the manager in all aspects of cafe life. Show less