Responsible for managing and updating client calendars, booking appointments, and coordinating schedules to optimise business operations. Enhanced client communication through timely SMS reminders, reducing missed appointments. Generated and sent invoices, conducted financial reconciliations, and prepared detailed financial reports to ensure accurate and timely billing. Performed various administrative tasks, including email management, document preparation, and data entry, while maintaining… Show more Responsible for managing and updating client calendars, booking appointments, and coordinating schedules to optimise business operations. Enhanced client communication through timely SMS reminders, reducing missed appointments. Generated and sent invoices, conducted financial reconciliations, and prepared detailed financial reports to ensure accurate and timely billing. Performed various administrative tasks, including email management, document preparation, and data entry, while maintaining organised filing systems. Assisted in project timeline management and provided excellent customer service by addressing client inquiries and resolving issues promptly. Drafted payroll for client approval. Show less

This role involves working closely with clients and the business to identify, analyse, and improve core business processes and workflows. The responsibilities include designing workflow strategies, documenting processes, and implementing improvements. The role also requires proficiency in developing on Podio, a collaborative work platform.

• Manage customer inquiries and provide support through various communication channels.• Assign tasks to team members and monitor progress to ensure timely completion.• Develop and maintain Podio applications to streamline business processes.• Oversee and manage all graphic design tasks requested by clients.• Provide administrative support to executives, including scheduling, correspondence, and meeting preparation.